After concluding a successful year in 2022, Delta (DL) is receiving widespread recognition for its exceptional customer service, employee-focused culture, operational excellence, and advanced airport enhancements. The airline’s dedication to its workforce and customers is garnering high acclaim.
Joanne Smith, Delta’s Executive Vice President and Chief People Officer, expressed the airline’s belief in the power of investing in their employees and creating an exceptional workplace.
She stated, “When we prioritize our people, they, in turn, provide our customers with exceptional experiences.” Smith further highlighted that the awards received by Delta serve as a testament to the positive cycle created by this approach.
Delta Wins Employee Achievements from Forbes and More
Delta received recognition from LinkedIn in its yearly acknowledgment of leading companies that foster career growth. The accolade highlights organizations that excel in preparing employees for long-term success by considering their advancements within the company and beyond and their skill development during employment.
Delta’s distinctive approach to hiring and career progression, which prioritizes skills, opens up access to a wide range of opportunities through apprenticeship programs, analytics initiatives, and comprehensive learning and development offerings accessible to all employees.
Forbes recognized Delta as one of the Best Employers for Diversity. Forbes conducted thorough research, considering both internal and external recommendations, to evaluate companies based on their adherence to various diversity-related best practices.
These practices included the establishment of resource groups, the publication of diversity data, and the representation of women in board and executive roles. Delta’s commitment to diversity and inclusion earned them this prestigious recognition.
Newsweek recognized Delta as one of America’s Greatest Workplaces for LGBTQ+. This accolade reflects the airline’s strong dedication to fostering an inclusive and supportive work environment.
Delta not only engages with the LGBTQ+ community and provides ongoing support to organizations like the National Gay Pilots Association. It also focuses internally on enhancing resources and addressing health disparities for LGBTQ+ employees and their families.
The airline actively collaborates with members of its EQUAL Business Resource Group. A voluntary organization representing Delta’s LGBTQ+ employees and allies to cultivate a workplace community that promotes authenticity and comfort for all employees.
Best Customer service
WalletHub recently revealed that Delta has emerged as the Best Airline for 2023. Delta’s exceptional performance across various criteria contributed to its high overall score, particularly its outstanding reliability track record. WalletHub emphasized that Delta boasts the lowest rates of cancellations, mishandled luggage, and denied boardings. The report also highlighted Delta’s impeccable record in ensuring the safety of pets throughout 2022.
Furthermore, Delta’s ongoing transformative projects to revamp its terminals nationwide have garnered significant acclaim. The prestigious Condé Nast Traveler’s 2023 Hot List featured Delta’s remarkable new Terminal C at New York-LaGuardia and its state-of-the-art Terminal 3 at Los Angeles International, recognizing them as essential elements for planning an ideal trip.
Delta takes great pride in being recognized as America’s most-awarded airline, with recent accolades including CEO leadership by Chief Executive Magazine, company innovation by Fast Company, and recognition as a top workplace by Glassdoor.
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