With the transfer of ownership of the national carrier Air India, Tata has begun revamping the service standards and increasing client amenities.
Air India to Tata
With the transfer of ownership of Air India to Tata, they are all ready to take over the national carrier and make the required changes for the improvement. The major changes will include changes in the service standards and the opening of new passenger-friendly amenities.
As per information, the possible introduction of a flight App originated by TCS for passengers and staff is on avail. Besides, executing new strategies to improve the airline`s OTP (On Time Performance) standards is also on the cards.
Apart from operating standards, improvements are expected to occur in in-flight services, such as better choices of meals. Notably, the aim is to enhance the overall passenger happening on at least a few domestic and international flights, to start with.
Furthermore, group employees from other entities are anticipated to be sent to Air India on deputation to manage the implementation of these plans. Additionally, recent board members would be roped in to provide strategic direction to the airline.
Chairman of Tata Group
Presently, management control of national carrier Air India is set to be handed over to a subsidiary of Tata Sons. The Chairman of Tata Group, N. Chandrasekaran, was in the national capital to meet key Central government officials for the formal handing over ceremony.
- Notably, the process would entail the constitution of a new Air India Board with Tata nominees. Earlier this week, in a communication to the airline’s employees, a senior Air India official wrote: “The disinvestment of Air India is now fixed to be on January 27, 2022.”
“The closing balance sheet as of January 20 has to be given today, i.e., January 24, so that it can be reviewed by Tatas and any changes can be effected on Wednesday.”
The communication further read: “The next three days will be hectic for our department, and I ask all of you to present your best in these last three-four days before we get divested. We may have to operate till late in the night to end the task given to us.”
Last month, the Competition Commission of India approved the acquisition of Air India, Air India Express, and Air India SATS Airport Services by Talace, which is a wholly-owned subsidiary of Tata Sons.
Air India and Air India Express and 50 percent for
The acquisition envisaged 100 percent equity share capital of Air India and Air India Express and 50 percent for Air India SATS Airport Services by Talace. The airline, along with AIXL, is primarily engaged in providing domestic and international scheduled air passenger transport service, along with air cargo transport service.
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Air India SATS Airport Services is committed to providing ground handling services at Delhi, Bengaluru, Hyderabad, Mangaluru, and Thiruvananthapuram airports and cargo handling services at Bengaluru airport.
Tata Sons subsidiary Talace had appeared as the highest bidder for the national carrier under the divestment process. It had quoted an enterprise value of Rs 18,000 crore for 100 percent equity shareholding of the Centre in Air India along with that of Air India Express and AISATS. On its part, the Centre had stipulated a reserve price of Rs 12,906 crore.
Sty updated with Aviationa2z.com