Emirates (EK) has strengthened its position in the premium travel market with a new Premium Economy seat, raising fresh questions about why Qatar Airways (QR) continues to operate without a dedicated cabin between Economy and Business Class.
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Emirates introduced its Game Changer First Class in 2017, but the cabin remains limited to a tiny number of aircraft. Boeing 777X delays, the economics of retrofitting and the loss of two First Class seats help explain the slow rollout, while Emirates’ prominent marketing of the product raises a separate question about availability and customer expectations.