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    DGCA has begun 2 month special audit of airlines, due to rising tech snags

    DGCA has begun 2 month special audit of airlines, due to rising tech snags

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    NASA Boeing 747 damaged in New Zealand Due to Severe Weather

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    Air France aircraft back to Paris after “Technical issues” | Exclusive

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    Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

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    Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

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    DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

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      DGCA has begun 2 month special audit of airlines, due to rising tech snags

      DGCA has begun 2 month special audit of airlines, due to rising tech snags

      NASA Boeing 747 damaged in New Zealand Due to Severe Weather

      NASA Boeing 747 damaged in New Zealand Due to Severe Weather

      Air France aircraft back to Paris after “Technical issues” | Exclusive

      Air France aircraft back to Paris after “Technical issues” | Exclusive

      Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

      Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

      Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

      Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

      DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

      DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

      Jet Airways gets air operator certificate from DGCA

      Jet Airways lenders threaten to go bankrupt, Regarding rental revenue | Exclusive

      Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

      Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

      Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

      Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

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        DGCA has begun 2 month special audit of airlines, due to rising tech snags

        DGCA has begun 2 month special audit of airlines, due to rising tech snags

        NASA Boeing 747 damaged in New Zealand Due to Severe Weather

        NASA Boeing 747 damaged in New Zealand Due to Severe Weather

        Air France aircraft back to Paris after “Technical issues” | Exclusive

        Air France aircraft back to Paris after “Technical issues” | Exclusive

        Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

        Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

        Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

        Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

        DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

        DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

        Jet Airways gets air operator certificate from DGCA

        Jet Airways lenders threaten to go bankrupt, Regarding rental revenue | Exclusive

        Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

        Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

        Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

        Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

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        DGCA has begun 2 month special audit of airlines, due to rising tech snags

        DGCA has begun 2 month special audit of airlines, due to rising tech snags

        NASA Boeing 747 damaged in New Zealand Due to Severe Weather

        NASA Boeing 747 damaged in New Zealand Due to Severe Weather

        Air France aircraft back to Paris after “Technical issues” | Exclusive

        Air France aircraft back to Paris after “Technical issues” | Exclusive

        Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

        Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

        Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

        Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

        DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

        DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

        Jet Airways gets air operator certificate from DGCA

        Jet Airways lenders threaten to go bankrupt, Regarding rental revenue | Exclusive

        Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

        Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

        Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

        Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

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          DGCA has begun 2 month special audit of airlines, due to rising tech snags

          DGCA has begun 2 month special audit of airlines, due to rising tech snags

          NASA Boeing 747 damaged in New Zealand Due to Severe Weather

          NASA Boeing 747 damaged in New Zealand Due to Severe Weather

          Air France aircraft back to Paris after “Technical issues” | Exclusive

          Air France aircraft back to Paris after “Technical issues” | Exclusive

          Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

          Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

          Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

          Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

          DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

          DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

          Jet Airways gets air operator certificate from DGCA

          Jet Airways lenders threaten to go bankrupt, Regarding rental revenue | Exclusive

          Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

          Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

          Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

          Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

          Trending Tags

          • Pilot
            DGCA has begun 2 month special audit of airlines, due to rising tech snags

            DGCA has begun 2 month special audit of airlines, due to rising tech snags

            NASA Boeing 747 damaged in New Zealand Due to Severe Weather

            NASA Boeing 747 damaged in New Zealand Due to Severe Weather

            Air France aircraft back to Paris after “Technical issues” | Exclusive

            Air France aircraft back to Paris after “Technical issues” | Exclusive

            Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

            Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

            Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

            Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

            DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

            DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

            Jet Airways gets air operator certificate from DGCA

            Jet Airways lenders threaten to go bankrupt, Regarding rental revenue | Exclusive

            Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

            Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

            Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

            Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

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          Home » Exclusive | Jet Airways CEO Sanjiv Kapoor tweets in support of the indigo air hostess

          Exclusive | Jet Airways CEO Sanjiv Kapoor tweets in support of the indigo air hostess

          Shweta Shukla by Shweta Shukla
          December 24, 2022
          in Airline News, Aviation News, Indian Aviation News, News
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          Exclusive | Jet Airways CEO Sanjiv Kapoor tweets in support of the indigo air hostess
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          Jet Airways CEO Sanjiv Kapoor has responded to the viral video of a heated argument between a passenger and an IndiGo air hostess.

          Jet Airways CEO Sanjiv Kapoor tweets

          The video showed how the air hostess repeatedly requested the passenger to check his tone while speaking, but in vain. Many Twitter users have also written in support of the air hostess and expressed that her reaction was necessary and apt.

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          Jet Airways CEO Sanjiv Kapoor posted a video on his Twitter and shared a similar experience that he had some years ago. He sympathized with the air hostess and narrated how a rowdy traveler can shake the confidence of the crew member.

          Jet Airways CEO Sanjiv Kapoor tweets in support of IndiGo air hostess | Aviationa2z.com

          “As I had stated earlier, the crew members are human too. It must have taken a lot to get her to breaking point. Over the years, I have seen crew members slapped and abused on board flights, called ‘servants’, and worse. Hope she is fine despite the pressure she must be under,” he said.

          In another tweet, he shared an appalling incident experienced by a 19-year-old cabin crew member who was slapped by a passenger. “I recall an incident some years ago where a new crew member, 19 years old, was slapped by a pax because his meal choice was not on board.

          Jet Airways CEO Sanjiv Kapoor tweets in support of air hostess

          I met her the same day. She was inconsolable and told me this is not what she signed up for. She quit flying the same day,” he said.

          I recall an incident some years ago where a new crew, just 19 years old, was slapped by a pax because his meal choice was not on board. I met her the same day, she was inconsolable and said this is not what she signed up for. She quit flying the same day.
          (cont'd next tweet)

          — Sanjiv Kapoor (@TheSanjivKapoor) December 21, 2022
          Jet Airways CEO Sanjiv Kapoor tweets | Aviationa2z.com

          Concluding the Twitter thread, Kapoor emphasized the fact that it is never okay to verbally or physically abuse a cabin crew or demean them in any way.

          “At that time there was no unruly pax policy in India. This was 1 of the incidents that led to that being introduced eventually. As I have always stated, the passenger is always right… until he (or she) is wrong. Physical or verbal abuse or humiliation is NEVER acceptable,” read the tweet.

          For the uninitiated, it all began when a video showing a spat between a passenger and the air hostess began doing the rounds on the internet.

          “No, I am so sorry, sir, but you cannot speak to the crew members like that. I am peacefully listening to you with all due respect, but you have to respect the crew members also. You cannot speak to me like that. I am also a staff here,” the air hostess said to the passenger.

          Also, read

          • Rolls-Royce & EasyJet successfully tested first run of an aero engine on hydrogen
          • Three new international flights between Colombia and Ecuador are announced by Avianca
          • Pakistan Airlines issues clarification after ‘wear underwear’ dress code triggers backlash | Exclusive

          The matter worsened after the passenger in question referred to the air hostess as a “servant”. She hit back, stating, “Yes, I am a staff . I am not your servant.”

          IndiGo has answered the incident and released a report

          “We are aware of the incident that took place on flight 6E 12 from Istanbul to Delhi on December 16, 2022. The issue was related to meals chosen by certain passengers traveling via a codeshare connection.

          IndiGo | Aviationa2z.com

          IndiGo is cognizant of the requirements of its passengers, and it is our constant endeavor to provide a courteous and hassle-free experience to our passengers.

          CISF personnel saved a life of an indigo passenger at Ahmedabad Airport, Gautam Adani Younger son admired them | Exclusive

          We are looking into the incident and would like to ensure you that passengers’ comfort has always been our first priority. We are committed to providing the best experience at all times.” they told.

          Tags: AirlinesAirlines newsAviationAviation A2Z NewsindiaIndiGoJet AirwaysLatest aviation newspassengers
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          Shweta Shukla

          Shweta Shukla

          Journalist - A graduate in India, Shweta has a passion for aviation and travel. She has an interest in Aviation Journalism and she writes articles for Aviation A2Z for 1+ years.

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