British Airways (BA) has confirmed the departure of its Chief Customer Officer, leaving a critical leadership role without a named successor.
Author: Helen William
Helen William
Helen William is a renowned journalist and independent author from the UK. With a strong background in aviation reporting and feature writing, she has earned a reputation for her compelling storytelling and insightful analysis. She has 12+ years of experience in journalism.
Italy fines Ryanair €255m for abusing market dominance by restricting travel agents and limiting flight package sales.
Ryanair (FR) confirmed a ground incident involving one of its aircraft at Edinburgh Airport, prompting a precautionary passenger evacuation and a flight delay.
KLM Amsterdam–Hyderabad flight lands safely after bomb threat email, adding to multiple security alerts at Hyderabad Airport.
Aer Lingus A321XLR suffers severe 3.3G landing at Dublin, forcing landing gear replacement and extended aircraft grounding.
British Airways informed cabin crew last week that hot water bottles were banned with immediate effect.
An Air France (AF) Airbus A320 carrying 173 passengers from Paris Orly Airport (ORY) to Ajaccio (AJA) made an emergency landing at Lyon-Saint-Exupéry Airport (LYS) on Saturday, December 20, after a technical incident occurred during the flight.
A passenger has sued KLM after a faulty economy seat collapsed mid flight from Amsterdam to Boston, causing traumatic brain and spinal injuries.
A Virginia family has filed a federal lawsuit after alleging that their transatlantic journey aboard KLM Royal Dutch Airlines (KL) turned into a distressing ordeal due to a bed bug infestation in the aircraft cabin.
A routine easyJet (U2) service from Malaga Airport (AGP) to London Gatwick Airport (LGW) descended into disruption after an elderly British passenger was discovered to have died shortly after boarding.