A Qatar Airways passenger refused to give up her business class seat to a child in economy, sparking viral debate on seat swap etiquette and passenger rights.
Frequent Flyer
Frequent Flyers engage in airline loyalty programs, accumulating points or miles through their travel with a particular airline. These programs aim to acknowledge and reward customer loyalty, providing benefits like complimentary flights, upgrades, and exclusive services. Frequent Flyers derive advantages from these initiatives, enjoying improved travel experiences and financial savings. Airlines, in reciprocation, foster customer loyalty and acquire valuable insights into passenger preferences. These loyalty programs serve as a pivotal strategy for airlines, aiding in the retention and attraction of customers within the competitive aviation industry.
Qantas Airways (QF) customers are being warned about a new wave of phishing scams that target unused loyalty points and travel credits.
Qantas Airways (QF) has confirmed that refurbishment works will begin over the coming weeks as part of its multi-million-dollar Regional Lounge Refresh Program.
Emirates Airline (EK) has steadily expanded its premium economy product as travelers seek comfort without paying business class fares.
Visa has announced a new feature that will allow cash back credit card rewards to be deposited directly into “Trump Accounts,” a newly defined savings vehicle under recent U.S. tax legislation.
Andrew Neil slams British Airways over loyalty changes, Group 0 failures, and revenue-based tiers hurting elite frequent flyers.
Emirates Airlines (EK) has quietly revealed details of its upcoming Boeing 777X business class, including private suites with doors and a dedicated onboard lounge.
Google scientist criticises United Airlines First Class meal quality, sparking debate about premium inflight dining standards.
Cathay Pacific apologises after elderly passenger reports distress during itinerary change, raising airline accountability concerns.
Southwest Airlines (WN), operating primarily from Dallas Love Field Airport (DAL), is seriously considering the introduction of First Class seating on select Boeing 737 aircraft, adding larger and more comfortable seats at the front of the cabin.