DALLAS- Certain terms lack a specific legal definition, often leading consumers to adopt an “I know it when I see it” approach. For instance, terms like “low cost” or “discount” can carry different meanings depending on the context.
While Macy’s may be perceived as a value brand by individuals accustomed to shopping at high-end retailers, Macy’s itself may not explicitly claim to be one. Conversely, regular patrons of Dillard’s might view Marshalls, Bealls, and similar retailers emphasizing low prices as the epitome of low-cost or discount brands.
Ryanair CEO has Different Views
When discussing airlines, the distinction becomes even more perplexing. Many full-fare airlines set higher prices and levy charges for “extras” such as checked bags and onboard WiFi.
On the other hand, the lowest-cost carriers like Spirit (NK), Frontier (F9), Allegiant (G4), and similar operators market themselves as low-cost. Yet, they primarily operate on an a la carte basis.
Passengers may initially pay minimal for their tickets but incur additional charges for various amenities, ranging from carry-on bags to checked luggage and seat assignments.
Southwest Airlines (WN), often regarded as a discount carrier, has always stood out from its competitors on both ends of the pricing spectrum. While its fares generally undercut those of traditional airlines like United (UA), Delta (DL), and American (AA), they are typically higher than those of Spirit, Frontier, and Allegiant.
Furthermore, Southwest includes carry-on and checked bags in the ticket price, offering added value.
Ryanair Chief Executive Michael O’Leary, a long-standing proponent of Southwest, no longer views the company as a low-cost carrier.
Southwest Not A Low-Cost?
Southwest Airlines clearly articulates its “purpose” on its website as “connecting people to what’s important in their lives through friendly, reliable, and low-cost air travel.” Additionally, the airline emphasizes its “one-of-a-kind value” at the forefront of its “About Us” page. However, O’Leary holds a different perspective.
O’Leary stated, “Southwest’s average fare in the last decade has crept up – their average last year was $170 a seat. That’s not a particularly cheap airline. Our average European airfare was €44 [$47] a seat. I don’t think Southwest is really a low-fares airline anymore,” in an interview with Skift.
He believes that Southwest is encountering challenges by not charging for checked bags. O’Leary pointed out that once Ryanair started charging for checked bags, the percentage of passengers who checked bags dropped significantly from 80% to 20%.
He expressed frustration at seeing passengers at American airports carrying multiple bags and checking in numerous bags, resulting in delays. Despite Southwest’s policy of allowing two free checked bags per passenger, O’Leary questioned the airline’s inconsistency in charging for seats while providing baggage for free.
In a parting remark, O’Leary criticized Southwest, stating, “Southwest has lost the passion for low-cost, low-fare air travel,” despite being a key influence in Ryanair’s development.
Valid Point
Although 2022 may have been characterized by unusual circumstances as airlines and the broader economy recuperated from the COVID-19 pandemic, a study conducted by Flight Advisor on airline revenue per seat mile did not paint a favorable picture for Southwest Airlines.
Amy Lancelotte noted, “Although Southwest Airlines is technically the world’s largest low-cost carrier, the airline’s total revenue per seat mile is the highest on our list at $0.1729.”
She added, “This isn’t much more than Delta, but travelers who think Southwest offers the lowest prices are in for a surprise. This raises the question of whether Southwest should even be considered a budget carrier.”
In contrast, Spirit, Frontier, and Allegiant, in that sequence, recorded the lowest revenue per seat mile. A similar report by LendEdu, conducted in May 2023, also positioned Southwest as the most expensive among the major U.S. airlines in terms of cost per mile.
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