Menzies Aviation, based in London, has chosen Wipro Limited, managed by Azim Premji, to revamp its air cargo services, the IT giant announced on Thursday. The change is intended to boost Menzies’ operational effectiveness, staff satisfaction, and customer service.
According to the release, the nation’s top IT provider will use this to herald the British aviation giant’s transition of its cargo technology through increasing automation.
In order to control the expansion of its services and the adoption of new technology, Menzies Aviation and Wipro have partnered to make the British company the world’s top cargo handler.
The action is expected to increase competition while maintaining the interests of the stakeholders in the forefront.
Wipro’s freight handling was designed with cloud-native technology to meet Menzies’ needs.
In order to promote transparency and enable real-time tracking, it will also support scanning technologies for freight and documentation while seamlessly interacting with clients’ operating systems.
By the end of 2023, Menzies will begin implementing the Wipro product at five air cargo hubs: Macau in China; Wellington, Christchurch, and Auckland in New Zealand; and Bucharest in Romania. By the end of 2024, Menzies hopes to have fully integrated the Wipro product throughout its entire network.
“After a rigorous procurement process for a new warehouse management system, we are thrilled to announce our partnership with Wipro to drive our worldwide technology transformation and ambitious development strategy.”Robert Fordee, Executive Vice President Cargo at Menzies Airlines
“This partnership will make it possible for us to fully digitise all of our operations, standardise our business processes, provide consistent customer service, and improve staff satisfaction—all of which are crucial for luring in a new generation of cargo experts.
Wipro, the nation’s top IT provider | Image credits to owner
“Our workers will be able to use an operating system that is more in line with the appearance and feel of commonplace apps, and our clients will gain from improved safety and security protocols, increased cargo status transparency, and automation used to speed up processes “Fordree stated.
Follow us on Google News for latest Aviation Updates
Join us on telegram group
Stay informed with us!