Air India has recommended all travelers arrive at least 3.5 hours early and only bring one piece of cabin luggage for a quick security check at Delhi’s airport.
Air India on Tuesday issued advice requesting domestic travelers to arrive at the airport at least 3.5 hours before departure, as opposed to the 60-minute guideline for domestic flights, amid a frenzied rush and confusion at Delhi’s Indira Gandhi International airport. International passengers, meanwhile, are urged to arrive 4 hours before takeoff.
Additionally, the airline has encouraged all customers to just bring 1 piece of carry-on baggage to ensure a smooth security check and a full web check-in for a quicker boarding process.
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For faster movement at the airport, passengers are urged to come at least 3.5 hours before domestic flights and 4 hours before international flights, according to a tweet from Air India.
Delhi International Airport Limited
For the past week, Delhi International Airport Limited has experienced severe congestion due to higher-than-normal foot traffic. The Indian government acted quickly and called the CEO of Delhi International Airport Limited (DIAL) to discuss the situation.
To ensure a smooth flow of passengers, the civil aviation ministry has also mandated decongestion procedures and requested airlines to station enough staff at all check-in and baggage drop points.
Budget airline IndiGo urged customers earlier today to arrive at the airport at least 3.5 hours before domestic departures and bring one item of hand luggage weighing up to 7kg.
IndiGo also advised its passengers to use gate numbers 5 and 6 for entry to Terminal 3 of the airport, as they were the nearest to the airline’s check-in counters.
Jyotiraditya Scindia, the Union’s minister of civil aviation, paid an unexpected visit to the Delhi Airport on Monday in response to a flurry of complaints about delays caused by the traffic on social media and elsewhere.
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