After a customer complained on social media on Monday about the plane’s poor furnishings, including a damaged armrest, the aviation regulator DGCA has instructed Tata Group-owned Air India to fix the aircraft, officials said.
Last Wednesday, the Directorate General of Civil Aviation (DGCA) grounded a SpiceJet plane after a passenger complained of unclean seats and defective interior panels.
After all of the suggested modifications were completed, the SpiceJet plane flew to the skies a day later.
According to them, the jet would arrive in Kolkata on Monday night and the repairs will be completed at that time.
Because it was the government-owned national carrier, Air India enjoyed preferred access to bilateral rights given under air services agreements negotiated between two countries.
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