American Airlines (AA) has reportedly removed access for nearly all employees to an internal read-only boarding tool known as ACE that displayed boarding progress, connecting passenger details, and missed connection data.
American Airlines Passenger
American Airlines (AA) has drawn attention after actor Warwick Davis shared a comic song about being downgraded from the premium cabin following a lengthy flight delay.
A 49-year-old passenger was indicted after security officials stopped him at Sacramento International Airport (SMF) during an attempted American Airlines (AA) departure.
American Airlines sued after an 82-year-old passenger was allegedly beaten by a seatmate while a flight attendant watched closely.
A Louisiana family filed a $50,000 lawsuit against American Airlines (AA), alleging disability discrimination after the airline removed them from a flight on March 1, 2025.
American Airlines (AA) passengers brawled on final approach to Miami International Airport (MIA) when a dispute over armrest space turned physical.
American Airlines lawsuit reveals carry-on dispute, arrest, and legal limits of airline authority and passenger rights.
American Airlines removed a boarded Executive Platinum passenger from Flight 2324 after a system error gave their seat to a standby traveler.
An American Airlines passenger was denied compensation for a missing luggage wheel, raising questions about airline policies and DOT rules.
American Airlines (AA) has introduced updated internal guidance explaining how the airline manages compensation for oversold flights.