An American Airlines (AA) passenger was arrested after an alleged midair disturbance forced the aircraft to divert to Baltimore/Washington International Thurgood Marshall Airport (BWI) on September 3.
American Airlines Passenger
American Airlines’ 40% involuntary downgrade refund rule is facing a DOT complaint after analysts argued that the formula can leave premium passengers paying far more than travelers booked directly into the lower cabin.
An attorney suing American Airlines alleges that a passenger assaulted him on Flight AA-2290 and that crew members focused on his buddy pass status instead of helping him.
American Airlines faces criticism after family claims it paid $871 for toddler ticket despite outbound flight approval.
American Airlines passenger says business class food was confiscated and discarded, sparking debate over airline policy enforcement.
American Airlines passenger misses flight after delay changes, highlighting why better boarding notifications matter.
An American Airlines (AA) passenger demanded that a fellow traveler surrender his first class bulkhead seat on a flight from Chicago (ORD) to Boston (BOS), then insulted him when the request was refused.
American Airlines (AA) flight attendants confiscated an untouched business class bread roll and dessert after a passenger carried the items back to his economy seat on a flight from Aruba (AUA) to Charlotte (CLT).
American Airlines (AA) is facing online scrutiny after a passenger posted a photo of one of its flight attendants and directed insulting remarks at her.
American Airlines refunds over $900,000 in overcharged award ticket taxes to AAdvantage members after a DOT order.