GURUGRAM- Tata-owned Air India Group’s budget carrier, Air India Express (IX), has canceled over 70 international and domestic flights from Tuesday night to Wednesday morning (May 8, 2024) due to a “mass sick leave” taken by senior crew members, according to a statement from the airline’s spokesperson.
On Wednesday, the Air India Express spokesperson stated we are currently discussing with the crew to comprehend the factors contributing to these incidents.
Air India Express Sick Leave
AI Express spokesperson said, “Our cabin crew members have called in sick unexpectedly, starting last night and causing flight disruptions and cancellations.”
“Concurrently, our teams are proactively addressing the situation to minimize any inconvenience experienced by our guests. Those affected by the cancellations will receive either a full refund or the option for complimentary rescheduling to an alternative date,” the spokesperson emphasized.
Additionally, the spokesperson urged guests scheduled to fly on the day to verify if their flight had been impacted before proceeding to the airport.
“We extend our sincere apologies to our guests for the unexpected inconvenience. We want to underscore that this situation does not align with the service standards we aim to uphold.”
The Directorate General of Civil Aviation (DGCA) and the Ministry of Civil Aviation (MoCA) are currently investigating these issues.
Similar Incidents
Last month, Vistara (UK) pilots collectively requested sick leave, reacting to a proposed revised salary framework that the airline intended to enforce in preparation for its merger with Air India (AI).
Vistara informed pilots that those who disagreed with the new pay structure would not be prioritized on the upgrade sequence list.
Additionally, they would forfeit the one-time bonus promised to pilots. Vistara stated that such pilots would be considered uninterested in continuing with Air India and thus excluded from the transition.
Following this, thousands of flights were affected, and the company faced criticism from the media and passengers.
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