GURUGRAM- On Thursday, InterGlobe Aviation, the parent company of IndiGo (6E), announced that it has settled a revised penalty of Rs 20 lakh with the aviation safety regulator DGCA for four instances of tail strikes involving some of its aircraft.
IndiGo Fined 20 Lakh
Initially imposed a fine of Rs 30 lakh, as disclosed in a regulatory filing by InterGlobe Aviation.
The filing stated, “The company had appealed against the said (Rs 30 lakh penalty) order. DGCA considered submissions made by the company in support of the appeal and revised the penalty to Rs 20 lakh vide its order dated October 13, 2023, to be paid within 30 days of the order.”
According to InterGlobe Aviation, the revised penalty was paid on November 9.
Air India Fined 5.5 Lakh
The Muzaffarpur Consumer Commission fined Tata-owned Air India (AI) Rs 5.5 lakhs for deboarding Aditya and his colleague, who had booked Delhi-Bangkok flights for a business trip at Kolkata in February 2022.
The Commission ordered the airline to compensate both passengers within 45 days. Aditya and his colleague were scheduled to fly from Delhi via Kolkata but inexplicably offloaded at Kolkata’s Netaji Subhash Chandra Bose International Airport. Forced to return to Delhi on another flight, Aditya, disgruntled and embarrassed, filed a complaint with the Consumer Commission upon reaching his Muzaffarpur home.
Air India’s defense at the court hearing, claiming Aditya and his colleague lacked Thailand’s boarding pass and required COVID-19 vaccination certificates, was rejected by the Consumer Commission.
The Commission reasoned that if passengers lacked the necessary documents, tickets should have been canceled upfront.
Deboarding them in Kolkata without prior notice constituted a “service error,” prompting the Commission to order Air India to compensate the passengers with the ticket price and applicable interest.
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