Southwest Airlines (WN) has reversed a controversial change to its long-standing Customer of Size policy following months of criticism from travelers and advocacy groups.
Southwest Airlines
Southwest Airlines has removed 17 routes from Denver, Las Vegas, Chicago Midway, Baltimore/Washington and Nashville between August 2025 and August 2026, including the long-running BWI to Jackson link that never came close to filling its seats. Over the same period, the carrier introduced 19 airport pairs, headlined by its first flights to Anchorage.
Southwest Airlines (WN) will begin a westbound overnight flight from Las Vegas (LAS) to Honolulu (HNL) on March 12, 2027, a schedule the carrier itself calls a reverse red-eye.
A Southwest Airlines (WN) flight attendant was arrested by U.S. Immigration and Customs Enforcement (ICE) while on duty at Nashville International Airport (BNA).
Southwest Airlines (WN) has removed its planned nonstop service between Harry Reid International Airport (LAS) in Las Vegas and Juan SantamarÃa International Airport (SJO) in San José, Costa Rica, before the inaugural flight could take place.
A 20-year-old woman has filed a negligence lawsuit against Southwest Airlines (WN), alleging the carrier failed to protect her from an allegedly intoxicated passenger who sexually assaulted her during a flight from Seattle-Tacoma International Airport (SEA) to Sacramento.
A ground controller at San Diego International Airport (SAN) clashed with United Airlines (UA) and Southwest Airlines (WN) crews during a congested morning, denying requests, lecturing pilots on frequency, and drawing sharp insults in return.
Southwest Airlines signs an interline deal with Air Premia, linking South Korea to US cities through LAX, SFO, and HNL.
Southwest Airlines (WN) has operated the first passenger flight equipped with Starlink in-flight Wi-Fi, beginning a fleet-wide rollout that comes more than five months after the carrier signed its deal with Elon Musk’s SpaceX.
Southwest Airlines (WN) has significantly reduced its presence at Hartsfield-Jackson Atlanta International Airport (ATL), cutting 26 routes when comparing schedules through June 2026 against those from July 2026 onward.