A former cabin crew member with 45 years of service says the decline in courtesy is not accidental but the result of structural changes in modern aviation.
Cabin crew
A businessman who sexually assaulted multiple cabin crew members aboard a Jet2 (LS) holiday flight has been sentenced to prison following an incident over the Porto Santo diversion that disrupted a family-packed service to Spain.
The Boeing 747-8 features two distinct rest areas, one for pilots and a larger one for cabin crew, both fully enclosed and separated from the passenger cabin.
New Zealand avoided major pre-Christmas air travel disruption after Air New Zealand (NZ) confirmed that its short-haul cabin crews had called off planned industrial action.
For Business Traveller’s 2025 awards, readers selected the airlines whose in-flight teams consistently delivered warmth, professionalism, and a genuine sense of hospitality.
Before anything lands on a tray table, teams from food and beverage, customer experience, and inflight service sort through potential options.
Observing families, nervous flyers, and passengers with dietary restrictions allows cabin staff to plan meal and beverage service efficiently.
The Directorate General of Civil Aviation (DGCA) has released new mandatory fatigue‑management instructions for airlines.
Russia saw a unique aviation development this week as Pobeda Airlines (DP), a low-cost carrier owned by Aeroflot Group, conducted a live in-flight trial of a humanoid robot acting as a cabin crew assistant.
New Zealand is preparing for significant disruption as cabin crew at Air New Zealand (NZ) move toward a coordinated strike scheduled for December 8.