MUMBAI- Tata Air India Express (IX) and AirAsia India (I5) have jointly introduced their Unaccompanied Minor (UMNR) service, a secure and specialized travel option tailored for young travelers aged between five and twelve years, facilitating their journeys across all direct routes.
Originally available on international flights, this service has now been expanded and enhanced to encompass domestic routes as well.
Air India Express and AirAsia UMNR Service
This extension assures parents and guardians that these young explorers will receive dedicated care and enjoy a seamless and delightful travel experience.
The UMNR service can be conveniently reserved through the airline’s official website, airindiaexpress.com, or at airport sales counters. Further, the service starts from a nominal price of Rs. 5,000.
With this service, young travelers will receive exclusive assistance from airline personnel. They will receive a personal welcome at the terminal prior to airport security checks. They will be supported throughout all mandatory travel formalities at the airport.
A valid photo identification document is necessary for both the child and the accompanying parent or guardian during departure and arrival, serving as a verification process.
The parent or guardian must accompany the child to the airport. They should arrive at least 2 hours before the scheduled departure for domestic flights.
Upon arrival, the airline’s staff will accompany and support the child throughout the airport arrival procedure until a safe reunion with their parent or guardian is established.
The Chief Commercial Officer Ankur Garg commented on the launch, stating,
“Continually enhancing the travel experience for our passengers is our constant goal. By extending the Unaccompanied Minor service to all domestic sectors, we aspire to create a comfortable and inviting flying experience for young adventurers who are traveling solo. Further, the safety and comfort of our young travelers are of utmost importance. our dedicated team will ensure a smooth and secure journey from check-in to arrival.”
Further, these unaccompanied minor services represent the latest additions to a comprehensive range of integrated products and services offered by Air India Express and AIX Connect as part of the merger’s preparation.
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