SpiceJet is currently operating not more than 50 percent of its flights as per the orders of the Directorate General of Civil Aviation (DGCA)
SpiceJet passengers had a tough period Saturday night as they had to walk on the airport’s tarmac after deboarding the aircraft. The incident was reported from Delhi’s IGI Airport where SpiceJet’s Hyderabad-Delhi had landed.
According to sources, the airline could not provide a bus for approximately 45 minutes to ferry passengers to the terminal.
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Directorate General of Civil Aviation
Aviation regulator Directorate General of Civil Aviation (DGCA) is investigating the incident, sources told on Sunday. Meanwhile, Spicejet told there was a brief delay in the coming of coaches, and once the buses arrived, all the passengers, including those who had started walking, traveled on them from the tarmac to the terminal building.
“Despite repeated requests from our staff, a few passengers began walking towards the terminal. They had barely walked a few meters when the coaches arrived. All passengers, including those who had begun walking, traveled on the coaches to the terminal building.”
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Passengers are not permitted to walk on the Delhi airport’s tarmac place as it is a security risk. There is a demarcated path on the tarmac for vehicles only.
Therefore, the airlines use buses to take passengers from terminal to aircraft or vice versa using the demarcated path.
SpiceJet is operating not more than 50 percent
- Currently, SpiceJet is operating not more than 50 percent of its flights as per the orders of the Directorate General of Civil Aviation (DGCA).
The regulator had July imposed the curb on the airline’s flights for eight weeks as its planes were involved in at least eight incidents of technical malfunction in the June 19-July 5 periods.
SpiceJet’s Hyderabad-Delhi flight — which had 186 passengers on board — landed at its destination at around 11.24 PM on Saturday, sources said.
One bus came immediately and took a section of the passengers to terminal 3, they stated. The rest of the passengers waited for about 45 minutes, and as they didn’t see any bus coming for them, they started walking towards the terminal which was about 1.5 km away, they said.
After these passengers walked for around 11 minutes on the tarmac, a bus arrived at approximately 12.20 PM to take them to the terminal, they told.
When asked about this incident, SpiceJet told in a report: “The statement that passengers of SpiceJet flight Hyderabad-Delhi on 6th August were forced to walk towards the terminal on foot is wrong and is denied. There was a brief delay in the coming of coaches to ferry the passengers from the tarmac to the terminal building.”
“Despite repeated requests from our staff, a few passengers started walking towards the terminal. They had barely walked a few meters when the coaches came. All passengers, including those who had begun walking, traveled on the coaches to the terminal building,” the airline mentioned.
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