The Directorate General of Civil Aviation (DGCA) has grounded a SpiceJet plane after a passenger complained about filthy seats and damaged cabin panels. However, the airline has been told to continue operations once the problems have been resolved.
A passenger on a Bengaluru-Guwahati flight posted photographs of unclean seats and shattered cabin panels to Twitter, tagging the DGCA and other relevant agencies.
Following the tweet, the DGCA ordered quick action, and once the Boeing 737 returned to Bengaluru, DGCA officials performed a surprise check, and it was instructed to fly only after completing required repairs and receiving approval from the DGCA, according to a senior DGCA official.
He went on to say that the repair work had been completed and that it had been given the green light to restart operations. The incident has been confirmed by a SpiceJet representative.
“A SpiceJet Boeing 737 aircraft had internal cabin repair done on it when it landed in Bengaluru at roughly 3.40 p.m. on April 19 on the DGCA’s orders. Following DGCA certification, the aircraft began flying again on April 20.”According to the spokesperson
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