Southwest Airlines (WN) faced a record $140 million fine from the US Department of Transportation (DOT) after its 2022 Christmas meltdown stranded nearly 2 million passengers.
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Southwest Airlines (WN) delayed flight WN3201 from Honolulu (HNL) to San Jose (SJC) more than 70 minutes on November 29, 2025, solely to wait for over ten passengers arriving on a severely delayed flight WN3496 from Lihue (LIH).
A new onboard confrontation involving Southwest Airlines (WN) has surfaced only days after the same passenger went viral for a gate dispute at Denver International Airport (DEN).
Nearly 2,200 total flights were canceled across the United States on Saturday and Sunday as a strong winter storm disrupted Thanksgiving return travel.
Southwest Airlines (WN) has announced a major expansion across the West Coast, introducing five new routes and boosting key frequencies for the summer 2026 schedule.
Southwest Airlines (WN) is promoting a renewed reliability message for holiday travelers departing from major stations such as Dallas Love Field (DAL).
These 10 carriers — chosen for their performance, passenger satisfaction, and onboard experience by USA Today Readers — are setting global benchmarks for excellence in air travel.
Southwest Airlines is reshaping its business model after a tough year of morale dips and investor pressure, signaling a move toward premium offerings and deeper structural change in 2025.
When Southwest Airlines (WN) announced it would end its long-standing “Bags Fly Free” policy earlier this month, frequent flyers were quick to express frustration.
A Delta Air Lines (DL) flight attendant clashes Southwest Airlines (WN) gate agent at Hartsfield-Jackson Atlanta International Airport (ATL), urging them to improve their boarding process.