GURUGRAM- India’s largest carrier in terms of passenger carried and fleet size, IndiGo Airlines (6E) is upgrading its website and mobile app with a new UI/UX interface. The rollout will begin in August 2024, an anniversary month.
The move comes as IndiGo plans to launch Business Class seats and other premium services. The new makeover will help passengers to book and track flights in a more streamlined and hassle-free manner.
IndiGo New Website and App Design
Well, IndiGo claims that the app and website’s new architecture and design will provide its users a seamless experience. Further, it will help manage travel plans more efficiently.
The new version of the website and app is ready to be tested and will be live to some users for beta testing. They will launch the new features next month and since then it will be released to all its customers.
Neetan Chopra, the Chief Digital & Information Officer of IndiGo while sharing insights about the new design stated:
“With a refined UI/UX design and advanced technical architecture, our platforms are poised to deliver a seamless and intuitive booking process, ensuring unparalleled convenience, with the official debut this August with anniversary festivities.”
Neetan Chopra, Chief Digital & Information Officer
The new app and website design will be more navigative and have state-of-the-art architecture. Additionally, it will be much more interactive and vibrant.
Introducing Business Class
As mentioned above, IndiGo is set to introduce business class seats on selected 10 to 15 aircraft, targeting key domestic and international routes.
Passengers traveling between cities like Delhi (DEL)–Mumbai (BOM), Delhi-Bengaluru (BLR), and Delhi-Chennai (MAA) will soon have the option to upgrade to a premium travel experience.
IndiGo plans to launch its international business class service on routes such as Delhi-Dubai (DXB), Delhi-Singapore (SIN), and Delhi-Abu Dhabi (AUH).
Experts suggest that IndiGo may initially price its business class seats lower than competitors like Air India (AI) and Vistara (UK), aiming to attract passengers seeking premium services without the premium price tag.
Recently, IndiGo has enhanced the customer experience through digital innovation by introducing a new hotel booking feature on its website and app.
This addition is part of IndiGo’s ongoing efforts to streamline the travel planning process, allowing passengers to book both flights and accommodations in one go. This integrated service helps travelers save time and simplify travel logistics.
Tata Takeover and Makeover
Well, after Tata’s takeover of Air India, the airline has revamped its website and mobile application. The new design and features have won multiple awards on the global stage.
Air India mobile app has clinched top honors in the 11th annual Asia-Pacific Stevie Awards.
Furthermore, the Indian FSC recently launched Cabin Executive (CE) Plus, a cutting-edge iOS-only app tailored for its vast team of over 1,200 cabin executives accountable for managing the cabin crew during flights.
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