SAN FRANCISCO- TravelBank, in collaboration with American Airlines (AA), introduces advanced booking features through its platform’s New Distribution Capability (NDC).
Leveraging the technological investments by both American Airlines and TravelBank, now a part of U.S. Bank, this integration offers customers an elevated booking experience.
It provides enhanced access to fares, an expanded range of services, and the full spectrum of benefits provided by American Airlines via the TravelBank platform.
American Airlines TravelBank Capability
With this integration, TravelBank users can conveniently utilize credits from altered or canceled flights while consolidating all information.
Notably, American Airlines is pioneering the exchange of legacy EDIFACT tickets via NDC-based links, setting a new standard in the industry.
This innovative functionality ensures a seamless and uniform process for booking, modifying, and rebooking any American Airlines flight via TravelBank, regardless of the source of content.
The Managing Director of Airline Retailing at American Airlines, Neil Geurin, emphasized,
“Our commitment to delivering a contemporary retail experience remains paramount, and this endeavor exemplifies our ongoing efforts to furnish customers with enriched content and enhanced capabilities.”
American Airlines streamlines the experience for TravelBank passengers, enabling them to:
Effortlessly reschedule flights and transform canceled flight bookings into new fare options. Independently navigate the comprehensive toolkit and explore the ecosystem, effectively reducing processing durations.
Leverage the NDC offerings, culminating in a refined journey facilitated by tailored content through contemporary retailing avenues.
Duke Chung, the Co-founder and CEO of TravelBank, expressed,
“American Airlines is instrumental in upholding our commitment to delivering customers an exceptional experience backed by cutting-edge technology. Passengers selecting American Airlines for their bookings can now anticipate a seamless journey, from pre-booking to post-booking.”
TravelBank is dedicated to progressing its initiatives tied to NDC as long as they contribute positively to enhancing customers’ overall travel booking and management journey.
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