American Airlines is encouraging flight attendants to make credit card promotions more noticeable onboard, including speaking loudly enough for nearby passengers to hear. The strategy comes amid a growing Citi partnership and union objections over mandatory sales training.
American Airlines news
A 64-year-old US pilot was arrested at Heathrow with cocaine and charged with being unfit to fly an aircraft in Britain.
Air France A350 and American Airlines A321 narrowly avoid collision after an unauthorized turn during departure from LAX.
American Airlines has expanded Flagship Dining to eligible business-class passengers, bringing restaurant-style dining to Dallas/Fort Worth, Los Angeles and Miami. The updated programme features a four-course menu, exclusive wine and chocolate pairings, and expanded access as the airline phases out its traditional first-class cabin.
American Airlines is reversing years of cost-focused cabin decisions with investments in premium seating, seatback entertainment, Starlink Wi-Fi, lounges and customer service. However, competition from United and Delta, substantial debt and rising fuel expenses create significant challenges for its turnaround.
American Airlines faces a DOT complaint after canceling mistake-price award tickets weeks later, despite a 72-hour rule.
An American Airlines flight attendant faces charges over an alleged $25,310 sweepstakes scam targeting a Florida senior.
American Airlines defended its pilot upgrade policy after a passenger criticized a uniformed pilot in first class. Under the 2023 pilot contract, deadheading pilots move to the top of the upgrade list at check-in. The rule has renewed debate over elite status, rest rules, and how American compares with Delta and United.
American Airlines flight attendant Carol Fair, 83, will retire on October 26, 2026, after 63½ years. Her last flight, from London to Charlotte, recalls the Piedmont Airlines service she worked on in 1987.
American Airlines adds five Airbus jets and two Boeing 777s, updating its 365-aircraft delivery backlog and fleet plans.