Wednesday, June 7, 2023
Aviation A2Z
  • AME
    • AME Online Classes
    • Concepts
    • Module Notes
    • Exam Updates
  • Aviation Blogs
    DGCA has begun 2 month special audit of airlines, due to rising tech snags

    DGCA has begun 2 month special audit of airlines, due to rising tech snags

    NASA Boeing 747 damaged in New Zealand Due to Severe Weather

    NASA Boeing 747 damaged in New Zealand Due to Severe Weather

    Air France aircraft back to Paris after “Technical issues” | Exclusive

    Air France aircraft back to Paris after “Technical issues” | Exclusive

    Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

    Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

    Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

    Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

    DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

    DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

    Jet Airways gets air operator certificate from DGCA

    Jet Airways lenders threaten to go bankrupt, Regarding rental revenue | Exclusive

    Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

    Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

    Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

    Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

    Trending Tags

    • Jobs
    • News
      DGCA has begun 2 month special audit of airlines, due to rising tech snags

      DGCA has begun 2 month special audit of airlines, due to rising tech snags

      NASA Boeing 747 damaged in New Zealand Due to Severe Weather

      NASA Boeing 747 damaged in New Zealand Due to Severe Weather

      Air France aircraft back to Paris after “Technical issues” | Exclusive

      Air France aircraft back to Paris after “Technical issues” | Exclusive

      Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

      Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

      Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

      Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

      DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

      DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

      Jet Airways gets air operator certificate from DGCA

      Jet Airways lenders threaten to go bankrupt, Regarding rental revenue | Exclusive

      Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

      Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

      Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

      Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

      Trending Tags

      • Pilot Corner
        DGCA has begun 2 month special audit of airlines, due to rising tech snags

        DGCA has begun 2 month special audit of airlines, due to rising tech snags

        NASA Boeing 747 damaged in New Zealand Due to Severe Weather

        NASA Boeing 747 damaged in New Zealand Due to Severe Weather

        Air France aircraft back to Paris after “Technical issues” | Exclusive

        Air France aircraft back to Paris after “Technical issues” | Exclusive

        Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

        Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

        Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

        Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

        DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

        DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

        Jet Airways gets air operator certificate from DGCA

        Jet Airways lenders threaten to go bankrupt, Regarding rental revenue | Exclusive

        Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

        Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

        Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

        Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

      • RTR Classes
      • About Us
      • Contact Us
      No Result
      View All Result
      • AME
        • AME Online Classes
        • Concepts
        • Module Notes
        • Exam Updates
      • Aviation Blogs
        DGCA has begun 2 month special audit of airlines, due to rising tech snags

        DGCA has begun 2 month special audit of airlines, due to rising tech snags

        NASA Boeing 747 damaged in New Zealand Due to Severe Weather

        NASA Boeing 747 damaged in New Zealand Due to Severe Weather

        Air France aircraft back to Paris after “Technical issues” | Exclusive

        Air France aircraft back to Paris after “Technical issues” | Exclusive

        Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

        Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

        Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

        Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

        DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

        DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

        Jet Airways gets air operator certificate from DGCA

        Jet Airways lenders threaten to go bankrupt, Regarding rental revenue | Exclusive

        Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

        Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

        Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

        Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

        Trending Tags

        • Jobs
        • News
          DGCA has begun 2 month special audit of airlines, due to rising tech snags

          DGCA has begun 2 month special audit of airlines, due to rising tech snags

          NASA Boeing 747 damaged in New Zealand Due to Severe Weather

          NASA Boeing 747 damaged in New Zealand Due to Severe Weather

          Air France aircraft back to Paris after “Technical issues” | Exclusive

          Air France aircraft back to Paris after “Technical issues” | Exclusive

          Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

          Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

          Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

          Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

          DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

          DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

          Jet Airways gets air operator certificate from DGCA

          Jet Airways lenders threaten to go bankrupt, Regarding rental revenue | Exclusive

          Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

          Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

          Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

          Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

          Trending Tags

          • Pilot Corner
            DGCA has begun 2 month special audit of airlines, due to rising tech snags

            DGCA has begun 2 month special audit of airlines, due to rising tech snags

            NASA Boeing 747 damaged in New Zealand Due to Severe Weather

            NASA Boeing 747 damaged in New Zealand Due to Severe Weather

            Air France aircraft back to Paris after “Technical issues” | Exclusive

            Air France aircraft back to Paris after “Technical issues” | Exclusive

            Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

            Exclusive: Aviation Minister inaugurates Spicejets Jabalpur-Kolkata flight

            Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

            Airlines can’t charge extra for a boarding pass at check-in desks in airports: Civil Aviation

            DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

            DGCA releases Air Traffic Data for June Month, 237% monthly Growth | Exclusive

            Jet Airways gets air operator certificate from DGCA

            Jet Airways lenders threaten to go bankrupt, Regarding rental revenue | Exclusive

            Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

            Exclusive: Pilot Kamal Kumar surprises his family by flying them home | watch what the Pilot did…

            Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

            Indian startup ePlane Company to launch a flying taxi by 2023 | Exclusive

          • RTR Classes
          • About Us
          • Contact Us
          No Result
          View All Result
          Aviation A2Z
          No Result
          View All Result

          Home » Passenger who got wet while boarding at Cochin Airport will get 16,000 INR in compensation

          Passenger who got wet while boarding at Cochin Airport will get 16,000 INR in compensation

          Shweta Shukla by Shweta Shukla
          May 18, 2023
          in Aviation News, Indian Aviation News, News
          A A
          0
          British Airways is going to start operating direct flights between London and Kochi

          Image: Cochin international airport, Wikipedia

          1.7k
          SHARES
          WhatsappShare on FacebookShare on Twitter

          A Passenger who was soaked in the rain due to the step ladder being used to board the flight being devoid of a cover ruled recently by a Kerala Consumer Court that Cochin International Airport Limited (CIAL) pay compensation for 16,000 Indian Rupees to the passenger.

          The case is between TGN Kumar v. The Managing Director of Cochin International Airport Limited (CIAL). The District Consumer Redressal Commission in Ernakulam. Which is chaired by President DB Binu and includes members V Ramachandran and Sreevidhia TN.

          YOU MAY ALSOLIKE

          Woman Enters the Live Runway at the Houston Int’l Airport

          British Airways Plans New Lounge Bar at the London Heathrow

          They noted that CIAL could have provided CCTV footage to refute the claim that they failed to provide a rain cover, but they chose not to do so.

          The consumer court concluded that CIAL could be held accountable for the passenger’s physical, emotional, and mental suffering due to having him wet while driving.

          Photo: File:Cochin international airport terminal.jpg – Wikimedia Commons

          Cochin Airport Passenger Gets Compensation

          “Therefore, the first opposite party is obligated to compensate the complainant. About the issue of not providing a step ladder without a canopy while boarding the aircraft constitutes a deficiency in service,” the court’s decision reads.

          The final judgment said that “the opposite party shall pay the complainant Rs. 8000 as compensation for the physical discomfort, mental anguish, etc. caused to the complainant due to the acts/omission on the part of the 1st Opposing Party.” Additionally, the Court mandated that CIAL contribute an extra 8,000 to the litigation expenses.

          A few general criticisms concerning the disregard for the well-being of its clients displayed by profit-making institutions like CIAL were also included in the Commission’s order.

          It is frequently observed that even enormous for-profit businesses have little regard for their client’s legal rights. When customers go to commissions like these for resolution of their complaints that cannot be raised elsewhere, we cannot watch helplessly, the directive said.

          The decision was made in response to a passenger’s complaint, in which the passenger requested reimbursement from CIAL for poor service. The traveler, who claimed to be a frequent traveler who frequently used CIAL, was a native of Kochi.

          In his complaint, he listed numerous instances where CIAL failed to provide him with the care he needed because of a lack of staff and subpar offerings.

          He described a situation in which he was left completely drenched in the rain on a rainy day when leaving CIAL because there was no rain shelter.

          According to him, till he arrived in New Delhi, he had to travel in wet clothes. He also argued that because he was wet on board, he spent three days in bed and experienced physical aches.

          Image: Cochin international airport, Wikipedia

          Case proceedings and final order

          The Consumer Protection Act’s conditions were not met, according to CIAL, and the complaint should be dropped.

          After citing several precedents, the consumer court concluded that the complaint may still be upheld because the provision of passenger facilitation services and the performance of non-sovereign activities are not free.

          The consumer court also took note of the fact that, while having the potential to present CCTV footage to refute claims that a rain canopy was absent, CIAL chose not to do so.

          The CCTV film revealed whether or not it had been raining. Further, whether or not the passengers had access to a rain canopy on the step ladder. Subsequently, the first opposite parts do not refute this information.

          The order stated that the first opposing party, who had all pertinent weather data and CCTV images of the airport, had failed to present such evidence to refute the complainant’s claims regarding the rain. Also, the lack of a step ladder without a rain canopy for boarding the aircraft. Therefore, the consumer court awarded the passenger $16,000 in damages from CIAL.

          Stay tuned with us. Further, follow us on social media for the latest updates.

          Also, read Air India Takes the Delivery of Another Boeing 777 | Exclusive – Aviation A2Z

          Join us on Telegram Group for Latest Aviation Updates. Subsequently, follow us on Google News.

          Following IndiGo and SpiceJet issues, Flight Tickets Remain More Expensive
          Tags: airportAviationaviation newsCochin AirportKeralaLatest aviation newspassengers
          Previous Post

          Go First Will Resume Flights from May 27: Report

          Next Post

          What will happen to Six New Airbus A320neo to be Delivered to Go First Before its Insolvency? | Exclusive

          Shweta Shukla

          Shweta Shukla

          Journalist - A graduate in India, Shweta has a passion for aviation and travel. She has an interest in Aviation Journalism and she writes articles for Aviation A2Z for 1+ years.

          Related Posts

          Woman Enters the Live Runway at the Houston Int'l Airport
          Airport

          Woman Enters the Live Runway at the Houston Int’l Airport

          June 7, 2023
          British Airways Plans New Lounge Bar at the London Heathrow
          Airline News

          British Airways Plans New Lounge Bar at the London Heathrow

          June 7, 2023
          Southwest Drunk Female Passenger Assault the US Authority
          Aviation Incident/Accident

          Southwest Drunk Female Passenger Assault the US Authority

          June 7, 2023
          Go First / Go Air Airbus A320
          Airline News

          DGCA is Reviewing the Go First Latest Restart Plan: Scindia

          June 7, 2023
          Emirates Will Refine its Long-Hual First Class, Says President and More
          Airline News

          Emirates Will Refine its Long-Hual First Class, Says President and More

          June 7, 2023
          The new ATC tower at Bhopal Airport will allow 24-Hour flight operation
          Airport

          The new ATC tower at Bhopal Airport will allow 24-Hour flight operation

          June 7, 2023
          Next Post
          Six Airbus A320neo was Ready to be Delivered to Go First Before its Insolvency | Exclusive

          What will happen to Six New Airbus A320neo to be Delivered to Go First Before its Insolvency? | Exclusive

          IndiGo SpiceJet Issues

          Following IndiGo and SpiceJet issues, Flight Tickets Remain More Expensive

          POPULAR NEWS

          Image : Air Kerala

          New Airline: Indian Businessman in the UAE to Launch Air Kerala

          May 5, 2023
          First look: Reliance Chairman Mukesh Ambani’s New Boeing 737 MAX 9

          First look: Reliance Chairman Mukesh Ambani’s New Boeing 737 MAX 9 | Exclusive

          April 20, 2023
          Air India Express Pilot ‘feels Uncomfortable’ During Landing, Requests Airport Help | Exclusive

          Air India Express Pilot ‘feels Uncomfortable’ During Landing, Requests Airport Help | Exclusive

          May 2, 2023
          FIRST LOOK: Air India Airlines New Possible Branding, Livery, Logo and More | Exclusive

          FIRST LOOK: Air India Airlines New Possible Branding, Livery, Logo and More | Exclusive

          May 19, 2023
          Air India A321neo interiors

          INSIDE: Air India New Airbus A321neo Interiors | Exclusive

          May 19, 2023

          EDITOR'S PICK

          Emirates Will Refine its Long-Hual First Class, Says President and More

          Emirates Will Refine its Long-Hual First Class, Says President and More

          June 7, 2023
          Qantas Launches the New Flights between Melbourne and Exmouth

          Qantas Staggering Expansion: Increased Capacity, More Aircraft, and New Routes

          May 29, 2023
          Lufthansa A380

          Lufthansa Operated Airbus A380 for the First time in 3 years from Munich to Boston

          June 4, 2023
          Avolon Gives 100th New Airbus A320neo to Cebu Pacific Airlines

          Avolon Gives 100th New Airbus A320neo to Cebu Pacific Airlines

          May 11, 2023
          Aviation A2Z

          Aviation A2Z provides the Latest News, Exclusive Blogs, Verified Jobs, and More.

          We are India’s leading aviation organization dedicated towards supporting and helping aviation professionals.

          Categories

          • Aerospace
          • Air India
          • Airbus
          • Aircraft Deliveries
          • Aircraft Manufacturers
          • Aircraft Orders
          • Airline News
          • Airport
          • AIX Connect
          • Akasa Air
          • AME
          • Aviation Blogs
          • Aviation Incident/Accident
          • Aviation News
          • Boeing
          • Breaking
          • Concepts
          • Defense
          • Exam Updates
          • Exclusive
          • Featured
          • Flight Review
          • Go First
          • Indian Airlines
          • Indian Aviation News
          • IndiGo
          • International Aviation News
          • Interviews
          • Jet Airways
          • News
          • Pilot Corner
          • Quick Updates
          • SpiceJet
          • Star Air
          • Today in Aviation
          • Uncategorized
          • US Airlines News
          • USA Aviation News
          • Vistara

          Recent Posts

          • Woman Enters the Live Runway at the Houston Int’l Airport
          • British Airways Plans New Lounge Bar at the London Heathrow
          • Southwest Drunk Female Passenger Assault the US Authority
          • DGCA is Reviewing the Go First Latest Restart Plan: Scindia

          © 2018-2022 Aviation A2Z - Latest Aviation News

          No Result
          View All Result
          • Home
          • AME
            • Online DGCA lectures
            • Module Notes
            • Exam Updates
            • Concepts
          • Blogs
          • Jobs
          • News
          • Pilot Corner
            • Pilot CPL Classes
          • Resume Builder
          • About Us

          © 2018-2022 Aviation A2Z - Latest Aviation News