Following uproars from flyers, Civil Aviation Minister Jyotiraditya Scindia has told that he will be looking into the process where passengers are being charged an extra sum of Rs 200 for getting their boarding passes at the airport.
New rule of SpiceJet
Scindia’s comments come after a passenger took to Twitter to allege that domestic carrier SpiceJet had introduced a new rule where the airline is demanding extra for issuing boarding passes at the check-in counter.
If you wish to get a boarding card at the check-in counter, you need to pay extra. This is like telling a customer In a restaurant that if you want to eat on a plate, you will be charged. Wonder what’s consumer forum doing!@flyspicejet,” Dr. Neeti Shikha expressed in a tweet.
After several complaints by the passengers on social media, reported journalist Madhavan Narayanan retweeted the complaint and tagged the Aviation minister to which Scindia replied that he will examine the issue as soon as possible.
“Agreed, will examine this asap!,” he posted on Twitter. Multiple airlines further faced an uproar from people on social media for asking to pay extra from passengers.
- Boeing and AIESL announce partnership for the maintenance of B777 aircraft used by VVIPs
- Breaking News: After skidding off a runway in Costa Rica, a DHL cargo plane splits in two
- Emirates group declares a ‘significantly’ lower USD 1.1 billion annual loss
Spicejet and Indigo have done the same.
Checking in at the airport check-in counter costs Rs 200 per ticket and users complained that besides Spicejet, Indigo has done the same.
Many pointed out that it is unfair to customers.“This is against the public policy of India- what if a customer doesn’t have a smartphone! Do you charge a consumer extra for a ticket that he already spent for!” another person told us in another tweet.
Many have complained about social media sites that some airlines while insisting on web check-in, charges extra from passengers who fail to do so. Some airlines are charging those who try to get a boarding pass at the airport counter.
Checking in at the airport check-in counter prices? 200 per ticket and users complained that besides Spicejet, Indigo has done the exact.
Stay updated with Aviationa2z.com