After a customer complained on social media on Monday about the plane’s poor furnishings, including a damaged armrest, the aviation regulator DGCA has instructed Tata Group-owned Air India to fix the aircraft, officials said.
Last Wednesday, the Directorate General of Civil Aviation (DGCA) grounded a SpiceJet plane after a passenger complained of unclean seats and defective interior panels.
After all of the suggested modifications were completed, the SpiceJet plane flew to the skies a day later.
According to them, the jet would arrive in Kolkata on Monday night and the repairs will be completed at that time.
Air India has lost preferred access to bilateral rights that are required to conduct flights to another country, according to a DGCA circular released on April 19.
Because it was the government-owned national carrier, Air India enjoyed preferred access to bilateral rights given under air services agreements negotiated between two countries.
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