American Airlines (AA) operates an automated system, AURA, which reassigns seats when it predicts passengers will miss connections, sometimes denying boarding despite timely gate arrival.
American Airlines Passenger
An American Airlines (AA) passenger was tackled by a flight attendant after approaching the cockpit during a delay on flight AA950 from São Paulo (GRU) to New York (JFK).
American Airlines (AA) mishandles wheelchair, drawing criticism after an Arizona man paralyzed from the chest down discovered his essential mobility device was not loaded onto his flight from Hawaii to Phoenix.
American Airlines (AA) has reprogrammed their self-service kiosks to no longer automatically print boarding passes for customers who checked in prior to arriving at the airport.
A husband’s swift action led to the arrest of a man accused of sexually assaulting his wife during an American Airlines (AA) flight to Dallas-Fort Worth (DFW)
American Airlines (AA) passengers faced direct confrontation from airline staff after attempting to use throwaway ticketing, a practice commonly known as ‘skiplagging.’
Federal authorities arrested a Texas man accused of violent behavior aboard an American Airlines (AA) flight from Wichita (ICT) to Washington Reagan National Airport (DCA) on March 5, 2025.
American Airlines faces scrutiny after reports of passengers being left on empty planes. Learn about safety risks and solutions.
The US Department of Transportation (DOT) imposed an unprecedented $50 million fine against American Airlines (AA) for violating disability protection laws between 2019 and 2023.
An American Airlines (AA) flight made an emergency landing in New York on Wednesday after Neil McCarthy, a 25-year-old from, Oregon, urinated in the aisle and exposed himself.