Air India has received 2 international awards for its enhanced inflight offerings, reinforcing its position as India’s leading global airline.
Air India Business Class
A broken business class seat on an Air India flight has sparked concern about AI’s maintenance standards and customer service quality.
Air India (AI) passenger traveling from Toronto (YYZ) to Delhi (DEL) was offered just $50 compensation after paying $2,350 for a business class seat with non-functional features.
A senior Air India (AI) passenger faced a significant service disruption at Delhi Airport (DEL) when told their confirmed business class seats on a direct flight to Vancouver (YVR) were “not working.”
Air India (AI) continues facing service challenges on its long-haul routes as reports emerge of crew utilizing business class seats for rest while paying passengers are downgraded.
Air India (AI) recently conducted a special transportation of Saroops, the physical copies of Guru Granth Sahib, from Delhi (DEL) to Hong Kong (HKG) with elaborate ceremonial care.
IndiGo aims to deploy the premium service across 45 aircraft by 2026, compared to its current two-plane configuration.
Recently, a woman’s mother, holding a business class ticket, was unexpectedly accommodated in economy class during an international flight operated by Air India (AI).
Air India (AI) has announced a special business class fare sale on its flights to and from various destinations in South Asia, Southeast Asia, and the Middle East.
Air India (AI), under Tata ownership, has been rated 7.4 out of 10 and secured the fourth position in a recent survey evaluating airlines with subpar business class offerings