Frequent Flyer

Frequent Flyers engage in airline loyalty programs, accumulating points or miles through their travel with a particular airline. These programs aim to acknowledge and reward customer loyalty, providing benefits like complimentary flights, upgrades, and exclusive services. Frequent Flyers derive advantages from these initiatives, enjoying improved travel experiences and financial savings. Airlines, in reciprocation, foster customer loyalty and acquire valuable insights into passenger preferences. These loyalty programs serve as a pivotal strategy for airlines, aiding in the retention and attraction of customers within the competitive aviation industry.

A black first-class passenger traveling with American Airlines (AA) from Boston Logan International Airport (BOS) to Miami International Airport (MIA) on May 3, 2025, has sparked widespread debate after alleging she was the only person in the premium cabin not served a meal.