British Airways has historically used an internal Corporate Individual Value, or CIV, score to rank customers beyond their published loyalty status. Reported score bands range from low values for Blue members to much higher values for Gold Guest List and Premier customers.
Author: Helen William
Helen William
Helen William is a renowned journalist and independent author from the UK. With a strong background in aviation reporting and feature writing, she has earned a reputation for her compelling storytelling and insightful analysis. She has 12+ years of experience in journalism.
Turkish Airlines has permanently removed 11 destinations from its future schedule, while Aqaba and Havana are delayed to March 2027 and five Iranian destinations remain tentatively scheduled for return.
KLM (KL) is facing a passenger compensation dispute after confirming a Flying Blue award booking on a Delta Air Lines (DL) flight from Athens International Airport (ATH) to New York JFK, while failing to issue the actual ticket.
Emirates (EK) will be allowed to operate direct flights between Dubai International Airport (DXB) and Berlin Brandenburg Airport (BER), ending a long-running restriction on its access to the German capital.
Wizz Air (W6) will return to Dubai and Abu Dhabi from October 25, 2026, restoring direct links between the United Arab Emirates and several European cities for the 2026–27 winter season.
The Russian Transport Ministry has proposed that Vietnamese carriers consider wet-leasing aircraft to Russian airlines.
An Estonian man used insufficiently funded cards to obtain about €18,000 in Finnair duty-free merchandise across at least 17 flights, including 49 Suunto watches. Some pre-orders used false details, and online resale of the watches helped expose the scheme.
National Air Traffic Services (NATS), the UK’s air traffic control provider, is investigating a technical problem in its flight processing system that has disrupted departures across the UK and Ireland.
Airbus expects to deliver more than two aircraft to India every week over the next decade, underscoring the scale of the country’s rapidly expanding aviation market.
A London-bound Virgin Atlantic (VS) flight carrying approximately 270 passengers returned to Kempegowda International Airport, Bengaluru (BLR), on Sunday after developing a technical issue shortly after takeoff.