ISTANBUL- Indian Actress Taapsee Pannu criticized Turkish Airlines (TK) on social media after experiencing a 24-hour flight delay in August 2024.
She shared her frustration on Instagram, calling it her “worst experience” and lambasting the airline’s lack of customer care service.
Taapsee Pannu Slams Turkish Airlines
Pannu emphasized the airline’s failure to assist stranded passengers, forcing them to manage the situation independently. The absence of communication from Turkish Airlines during the prolonged wait intensified passengers’ feelings of abandonment and vulnerability.
The incident highlights a growing concern among travelers regarding airline responsiveness during unexpected delays. While the specific causes of the 24-hour delay remain undisclosed, the event underscores the need for improved customer support in the aviation industry.
On the professional front, Taapsee Pannu continues to maintain a busy film career. Her recent release, “Khel Khel Mein,” co-starring Akshay Kumar, Pragya Jaiswal, and Ammy Virk, hit theaters in August 2024 but underperformed at the box office.
Looking ahead, Pannu is set to star in “Gandhari,” an action thriller slated for an OTT release, showcasing her versatility as an actress across various platforms and genres.
Similar Incident
Taapsee’s experience echoes that of South actress Shruti Haasan, who recently faced similar issues with IndiGo Airlines (6E). Haasan took to X (formerly Twitter) to voice her dissatisfaction, citing a four-hour delay and lack of information from the airline.
In her post, Haasan wrote, “Hey I’m not one to normally complain but @IndiGo6E you guys really outdid yourself with the chaos today, we’ve been stranded in the airport with no information for the past four hours – maybe figure a better way for your passengers please? Information, courtesy, and clarity.”
The incident underscores the ongoing challenges faced by air travelers when confronted with unexpected delays. Haasan’s experience emphasizes the importance of clear communication between airlines and passengers during disruptions.
IndiGo responded to Haasan’s complaint, apologizing for the inconvenience and attributing the delay to adverse weather conditions in Mumbai.
The airline stated, “Ms Haasan, we sincerely regret the inconvenience caused by the flight delay. We fully understand how inconvenient extended wait times can be. The delay is due to weather conditions in Mumbai, which is affecting the arrival of the operating aircraft.”
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