US DOT initiated investigation into major airline frequent flyer programs, targeting potential illegal points devaluations and practices.
Frequent Flyer
Frequent Flyers engage in airline loyalty programs, accumulating points or miles through their travel with a particular airline. These programs aim to acknowledge and reward customer loyalty, providing benefits like complimentary flights, upgrades, and exclusive services. Frequent Flyers derive advantages from these initiatives, enjoying improved travel experiences and financial savings. Airlines, in reciprocation, foster customer loyalty and acquire valuable insights into passenger preferences. These loyalty programs serve as a pivotal strategy for airlines, aiding in the retention and attraction of customers within the competitive aviation industry.
Vietjet Air launches the “Love Connection – Dream Take Flight India” program, offering 50 free return flight tickets from India to Vietnam.
Qatar Airways (QR) introduces caviar service to its business class menu, starting August 15 on 13 key routes.
Finally, Delta Air Lines (DL) extends its free Wi-Fi service to select long-haul international flights this summer.
Qatar Airways (QR) introduced its cutting-edge ‘Qsuite Next Gen’ business class suite for its Boeing 777-9 aircraft at the Farnborough International Airshow 2024.
Delta Air Lines (DL) might offer cheaper business class tickets soon. During a July 2023 earnings call, company president Glen Hauenstein hinted at this new option.
UAE’s flag carrier, Emirates Airlines (EK), opened its first lounge at King Abdulaziz International Airport (JED) in Jeddah, Saudi Arabia.
Flag carrier of Germany, Lufthansa (LH) CEO Jens Ritter shared insight on Airbus A350 fitted with Allegris cabin and also talked about ups and downs.
IndiGo Airlines (6E) is upgrading its website and mobile app with a new UI/UK interface. The rollout will begin in August 2024, an anniversary month
A British Airways (BA) gate agent was accused of troubling Indian-origin passengers who booked a flight BA228 from Baltimore (BWI) to London Heathrow (LHR).