Air Canada (AC) has been ordered by the Quebec Court of Appeal to pay over CA$10 million in damages to passengers in a class-action lawsuit centered on misleading airfare advertising practices.
Frequent Flyer
Frequent Flyers engage in airline loyalty programs, accumulating points or miles through their travel with a particular airline. These programs aim to acknowledge and reward customer loyalty, providing benefits like complimentary flights, upgrades, and exclusive services. Frequent Flyers derive advantages from these initiatives, enjoying improved travel experiences and financial savings. Airlines, in reciprocation, foster customer loyalty and acquire valuable insights into passenger preferences. These loyalty programs serve as a pivotal strategy for airlines, aiding in the retention and attraction of customers within the competitive aviation industry.
A United Airlines (UA) flight attendant called security on an elderly disabled first-class passenger after she requested assistance stowing her cane and small purse in the overhead bin.
Air India (AI) passenger traveling from Toronto (YYZ) to Delhi (DEL) was offered just $50 compensation after paying $2,350 for a business class seat with non-functional features.
American Airlines (AA) is refining its boarding process by introducing a nine-group system starting May 1, aimed at creating a more efficient and stress-free airport experience for summer travelers.
A senior Air India (AI) passenger faced a significant service disruption at Delhi Airport (DEL) when told their confirmed business class seats on a direct flight to Vancouver (YVR) were “not working.”
American Airlines, Delta Air Lines, and United Airlines dominate the U.S. airline credit card market in 2025, offering travelers valuable miles, elite status benefits, and significant travel perks
The flag carrier of UAE, Emirates Airline (EK) mistakenly served halal meat instead of vegan meals to two passengers on a flight from Dubai (DXB) to Bangkok (BKK) in March 2024.
InterGlobe Aviation Limited, also known as IndiGo, India’s largest airline and Accor, a global hospitality leader, have announced plans to enter into a strategic agreement with unique travel, loyalty programs and hospitality benefits.
American Airlines (AA) is set to open a brand-new Flagship® lounge at Philadelphia International Airport (PHL) this summer.
Discover the best business class airlines, from Qatar Airways’ Qsuites to Singapore Airlines’ premium service and comfort.