An American Airlines (AA) first class passenger traveling to Houston (IAH) reported being pinned in his bulkhead seat by a 100-pound service dog during the flight.
Frequent Flyer
Frequent Flyers engage in airline loyalty programs, accumulating points or miles through their travel with a particular airline. These programs aim to acknowledge and reward customer loyalty, providing benefits like complimentary flights, upgrades, and exclusive services. Frequent Flyers derive advantages from these initiatives, enjoying improved travel experiences and financial savings. Airlines, in reciprocation, foster customer loyalty and acquire valuable insights into passenger preferences. These loyalty programs serve as a pivotal strategy for airlines, aiding in the retention and attraction of customers within the competitive aviation industry.
Skytrax’s latest ranking of the World’s Best Economy Class Airlines highlights those that consistently go the extra mile.
Qatar Airways (QR) operates its flagship Qsuite Business Class product exclusively on 22 routes from its Doha hub, ensuring passengers experience this premium cabin without variation.
Singapore Airlines (SQ), will reintroduce First Class service to Amsterdam (AMS) in July 2026, after a 10-year absence.
A viral video from an American traveler at London Heathrow Airport (LHR) claims that “every worker is Indian” and questions where the “British” employees are.
The 2025 Yearbook of Ancillary Revenue shows a major industry shift; ancillary revenue rose while fares declined.
Apple unveiled its 2025 product lineup at San Francisco International Airport (SFO), introducing the iPhone 17 series, AirPods Pro 3, and Apple Watch models.
UAE’s flag carrier Emirates (EK) will upgrade its A380 services to New York (JFK) with a full four-class configuration, including the Premium Economy cabin.
Citi Rewards Visa credit cardholders face upcoming changes as Citibank completes its transition to Mastercard.
An Emirates Airline (EK) passenger traveling on flight EK235 from Dubai International Airport (DXB) to Chicago O’Hare (ORD) recently encountered an unusually polite seat swap request.