ITA Airways (AZ) is the flag carrier of Italy, formed as a successor to Alitalia. Based in Rome and other Italian hubs, it operates domestic, European, and some intercontinental routes. Its cabin crew are expected to deliver high standards of service, safety, and hospitality, and are rewarded with salaries that reflect both the cost of living and the EU aviation labour market.
ITA Airways Cabin Crew Salary
Cabin crew at ITA Airways have base salaries that vary depending on experience, role, and flight assignments. Entry-level cabin crew can expect a base salary of approximately €20,600 per year (USD 22,000 per year) to €22,600 per year (USD 24,200 per year). That is for those with limited experience or junior roles.
For more experienced cabin crew, particularly those with several years in the company and who handle more responsibilities or work on more demanding routes, typical annual base pay rises into the region of €22,000 per year (USD 23,500 per year) up to about €25,200 per year (USD 26,900 per year).
Monthly pay for cabin crew in Rome is observed around €1,610 per month (USD 1,720 per month) on average, for many crew members in intermediate stages. Slightly lower pay is seen for newer crew, while more senior crew or those with favourable assignments reach higher monthly earnings.
Earnings above the base salary come from schedules involving more flight hours, extra duties, overnight layovers, and possibly premium assignments. Total compensation thus can exceed the base if a crew member maximises those extra duties and allowances.
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Benefits of Working as ITA Airways Cabin Crew
Here are some of the common benefits ITA Airways cabin crew are likely to receive, helping make the role more appealing beyond just salary:
- Overnight Layover Coverage – Crew on routes requiring an overnight stay are provided with accommodation and meals. This ensures rest and avoids personal expense during away-from-home duties.
- Allowances for Special Duties – When working nights, weekends, public holidays, or flying on international or high-demand sectors, cabin crew receive premium payments to compensate for inconvenience and extra effort.
- Health and Medical Support – Medical insurance and regular health checks are part of the employment package, ensuring crew are physically able to meet the demands of the job.
- Uniform and Grooming Provisions – Uniforms are supplied; the airline expects crew to maintain professional grooming and appearance aligned with its service standards.
- Training and Career Progression – New cabin crew undergo initial training in safety, service, and emergency procedures. There are opportunities to move to senior roles based on performance, seniority, or by taking on additional responsibilities.
- Travel Privileges – Employees often enjoy discounted travel or standby travel benefits on the airline’s network, sometimes extended to immediate family, depending on internal policies.
- Paid Leave and Vacation – Crew are entitled to paid vacation and reasonable rest periods between duty schedules, helping to maintain work-life balance in a job with irregular hours.
- Employee Welfare Supports – Additional perks such as staff discounts, possibly bonuses for performance or seniority, and internal programmes for welfare and support are offered to improve job satisfaction.
Requirements to Become Cabin Crew at ITA Airways
These are typical criteria for applicants that help them qualify for cabin crew positions with ITA Airways:
- Must be at least 18 years old.
- Secondary school completion or equivalent education.
- Proficiency in English; Italian fluency is essential.
- Good physical health, including vision, hearing, and fitness.
- Professional appearance and grooming; visible tattoos or piercings are generally disallowed.
- Ability to adapt to irregular schedules, overnight flights, weekend, and holiday duties.
- Strong interpersonal, communication, and customer service skills.
- Pass medical and background checks.
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Recruitment Process for Cabin Crew
The selection journey for ITA Airways cabin crew generally follows this path:
- Online Application – candidates submit resumes, certificates, and proof of language ability via the ITA Airways careers portal.
- Screening – applications are evaluated for basic eligibility (age, education, language, physical standards).
- Interview & Assessment – shortlisted applicants go through interviews, group tasks, and possibly scenario-based evaluations to test customer service, professionalism, and teamwork.
- Conditional Offer – job offers are given subject to successful medical exam, background check, and sometimes compliance with appearance standards.
- Training Programme – new crew undergo safety, service, emergency-response, and company-standard training before flying operationally.
- Probation Period – newly trained crew are evaluated during the initial months to satisfy performance, adaptability, and conduct expectations before full status.
Bottom Line
ITA Airways offers a realistic, steady path for those seeking cabin crew roles in Italy. The base pay is moderate relative to some high-end carriers but is balanced by a clear structure of allowances, benefits, and advancement opportunities.
If you are motivated, flexible, and enjoy a role involving travel, customer service, and irregular schedules, the cabin crew position with ITA Airways can be a solid career choice.
ITA Airways FAQs
It starts at about €20,600 per year (USD 22,000 per year) for junior or entry roles.
More experienced cabin crew can earn between €22,000 per year (USD 23,500 per year) and €25,200 per year (USD 26,900 per year) in base pay.
ITA Airways cabin crew are based in Rome, although they might be deadheaded to other destinations depending on operational needs.
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