In the internal "State Of The Airline" Q&A session following the American Airlines Q2 earnings call, an employee raised a question regarding recognition programs that potentially involve providing complimentary travel, an action that could entail around '80 confirmed tickets per year for the company.

American Airlines to Target Premium Business Class Travelers from 2025

Back in 2018, Vasu Raja, American Airlines (AA) Chief Commercial Officer, expressed dissatisfaction with the airline’s shortage of business class seats, even as they were removing them from their aircraft.

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