AMERICA- Here is one of the crucial ratings by passengers for naming the Top 10 Best and Worst Airports in North America in 2023.
In a study conducted in August, Casago, a comprehensive property management company specializing in rental properties, examined passenger feedback posted on airlinequality.com.
The platform rates waiting times for various processes such as check-in, baggage drop, baggage retrieval, customs, and more, employing a rating scale ranging from one to five stars.
Best and Worst Airports in North America
Using these passenger reviews, the study ranked individual airports and locations to determine which garnered the highest proportions of positive feedback regarding wait times.
Interestingly, all of the top-performing airports in North America, as perceived by passengers in terms of wait times, are situated within the United States. In contrast, the airports receiving lower ratings for wait times are scattered across different countries within the continent.
Top 10 Best Airports in North America
Here are the Top 10 Best airports in North America ranked according to wait times:
- Southwest Florida International (RSW)
- Portland International (PDX)
- Detroit Metro (DTW)
- Tampa International (TPA)
- Cincinnati/Northern Kentucky International (CVG)
- Raleigh-Durham International (RDU)
- Ronald Reagan Washington National (DCA)
- Nashville International (BNA)
- Orlando Sanford International (SFB)
- Chicago Midway International (MDW)
Why is Southwest Florida Best?
The Southwest Florida International Airport has been recognized as the best airport in North America in terms of wait times.
It secured the top spot on the list, boasting an impressive 66.67% of reviews falling in the four to five-star range. Among the major airlines operating from RSW are American, Delta, JetBlue, Southwest, and United.
A previous report by Travel Lens also hailed this airport as the best in the United States, considering factors such as wait times, passenger satisfaction, and Google review ratings.
With a commendable score of 8.06/10, the Southwest Florida International Airport is certainly well-regarded. It is situated in the South Fort Myers region and enjoys a high Google review rating of 4.5/5.
Despite not being the largest airport in Florida, it is the second-busiest single-runway airport in the United States, as per Travel Lens.
Spanning across 13,555 acres, the Southwest Florida International Airport ranks as the third-largest airport in terms of land area in the entire United States, as highlighted by the Casago report.
Top 10 Worst Airports in North America
The lowest-ranking airports in North America with regard to waiting times are as follows:
- Sangster International Airport (MBJ)
- Punta Cana International Airport (PUJ)
- Newark Liberty International Airport (EWR)
- Daniel K. Inouye International Airport (HNL)
- Seattle-Tacoma International Airport (SEA)
- Toronto Pearson International Airport (YYZ)
- Salt Lake City International Airport (SLC)
- Tocumen International Airport (PTY)
- Miami International Airport (MIA)
- Mexico City International Airport (MEX)
Why is Sangster International Airport the worst?
The lowest-rated airport in North America in terms of wait times is Sangster International Airport, situated in Jamaica. Sangster International Airport is located three miles to the east of Montego Bay, Jamaica.
The airport provides services to 45 destinations and hosts operations of 25 airlines. In 2022 the airport reported handling 4.4 million passengers, as stated on its official website.
According to the Jamaica Civil Aviation Authority, Sangster International Airport is the largest among Jamaica’s three international airports, and it serves as the primary airport for 72% of the country’s visitors. The airport is undergoing a significant expansion, including a $34 million runway upgrade.
Shane Munroe, Chief Executive Officer of MBJ (the entity that operates the airport), noted in the Jamaica Sun that the extension of the airport’s facilities would attract more passengers from a wider array of locations, as it would allow the airport to accommodate larger aircraft.
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