{"id":90428,"date":"2025-04-15T14:41:09","date_gmt":"2025-04-15T09:11:09","guid":{"rendered":"https:\/\/aviationa2z.com\/?p=90428"},"modified":"2025-04-21T20:36:34","modified_gmt":"2025-04-21T15:06:34","slug":"air-india-fails-to-deliver-wheelchair-service-comedian-vir-das","status":"publish","type":"post","link":"https:\/\/aviationa2z.com\/index.php\/2025\/04\/15\/air-india-fails-to-deliver-wheelchair-service-comedian-vir-das\/","title":{"rendered":"Air India Fails to Deliver Wheelchair Service: Comedian Vir Das"},"content":{"rendered":"\n

DELHI-<\/strong> Comedian Vir Das recently called out Air India (AI) <\/a>on social media after the airline failed to provide a pre-arranged wheelchair for his wife, who is recovering from a foot fracture.<\/p>\n\n\n\n

The incident occurred during their flight, Air India AI816 <\/strong>from Mumbai (BOM)<\/a> to Delhi (DEL)<\/a>, where multiple service failures left Das handling the situation himself.<\/p>\n\n\n\n

\"Air
Photo: Utkarsh Thakkar (Vimanspotter)<\/a><\/figcaption><\/figure>\n\n\n\n

Air India Service Complaint<\/h2>\n\n\n\n

Das paid \u20b950,000 per business-class ticket<\/strong> for himself and his wife on flight AI816<\/strong>. Despite the premium fare, they encountered numerous equipment problems during the journey.<\/p>\n\n\n\n

Their seats had broken tray tables and malfunctioning legrests, and his wife’s seat remained stuck in a reclined position throughout the flight.<\/p>\n\n\n\n

Before traveling, the couple booked Pranaam meet-and-greet services<\/strong> and specifically arranged wheelchair assistance<\/strong>, knowing his wife had limited mobility due to her foot fracture. After a delayed landing in Delhi (DEL), they learned they would need to exit the aircraft via stairs, but the wheelchair service was nowhere to be found.<\/p>\n\n\n\n

When Das asked flight attendants for assistance while he managed their luggage, he received only confused looks <\/strong>and no help.<\/strong> The situation worsened when the ground staff ignored <\/strong>his requests for support.<\/p>\n\n\n\n

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Dear @airindia<\/a> Please reclaim your wheelchair. I\u2019m a lifetime loyalist. I believe you\u2019ve got the nicest cabin crew in the sky, this post pains me to write. My wife and I book Pranaam and a wheelchair because she\u2019s got a foot fracture that\u2019s still healing. We\u2019re flying to delhi.\u2026<\/p>— Vir Das (@thevirdas) April 14, 2025<\/a><\/blockquote>