{"id":54876,"date":"2024-01-17T17:26:58","date_gmt":"2024-01-17T11:56:58","guid":{"rendered":"https:\/\/aviationa2z.com\/?p=54876"},"modified":"2024-01-17T17:27:03","modified_gmt":"2024-01-17T11:57:03","slug":"japan-airlines-appoints-first-female-president-mitsuko-tottori","status":"publish","type":"post","link":"https:\/\/aviationa2z.com\/index.php\/2024\/01\/17\/japan-airlines-appoints-first-female-president-mitsuko-tottori\/","title":{"rendered":"Japan Airlines Appoints the First Female President Mitsuko Tottori\u00a0"},"content":{"rendered":"\n

TOKYO-<\/strong> The Japanese flag carrier Japan Airlines (JL) <\/a>has named its first female president, as Chief Customer Officer Mitsuko Tottori is elevated to the position of the carrier’s head.<\/p>\n\n\n\n

With nearly four decades of experience at the airline, Tottori will officially take on the role of President and Representative Director on April 1, succeeding Akasaka Yuji, who will transition to the role of Airline Chair.<\/p>\n\n\n\n

\"Japan
Photo: TRAICY Global<\/figcaption><\/figure>\n\n\n\n

Japan Airlines First Female President<\/h2>\n\n\n\n

This marks the first instance of a major Japanese airline being led by a female president, and it also represents JAL’s initial appointment of a president with a background as a flight attendant.<\/p>\n\n\n\n

Mitsuko Tottori, aged 59, commenced her journey with JAL in 1985. In 2015, she ascended to the position of Senior Director of Cabin Crew<\/a> Affairs. Progressing through the ranks, she became Vice President of the Cabin Safety Department in 2019, followed by a promotion to Senior Vice President of Cabin Attendants a year later.<\/p>\n\n\n\n

In April 2023, Tottori assumed the role of Senior Vice President of Customer Experience, overseeing the brand communication portfolio. Just two months later, she transitioned into the role of Chief Customer Officer, a position she will hold until April.<\/p>\n\n\n\n

The airline emphasizes, “JAL Group is committed to working collectively to ensure the utmost safety in all flight operations, continually enhance the quality of products and services for our valued customers, and elevate corporate value to contribute to the growth and development of society.”<\/p>\n\n\n\n

\"The
Photo: Airbus<\/figcaption><\/figure>\n\n\n\n

Summary of New Appointments<\/h2>\n\n\n\n

(Effective from April 1, 2024, to June 2024)<\/p>\n\n\n\n

Name<\/th>New Assignment<\/th>Current Assignment<\/th><\/tr><\/thead>
AKASAKA Yuji<\/td>Representative Director, Chairperson<\/td>Representative Director, President<\/td><\/tr>
TOTTORI Mitsuko<\/td>Representative Director, President<\/td>Representative Director, Senior Managing Executive Officer *1<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

*1 Current Director, Chairperson UEKI Yoshiharu will retire from the position as Chairperson but will continue to serve on the board as a Director on or after April 1, 2024.<\/p>\n\n\n\n

(Effective from June 2024 – Subject to approval at the General Meeting of Shareholders)<\/p>\n\n\n\n

Name<\/th>Assignment<\/th><\/tr><\/thead>
AKASAKA Yuji<\/td>Representative Director, Chairperson (No change)<\/td><\/tr>
TOTTORI Mitsuko<\/td>Representative Director, President (No change)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

*2 Upon shareholder approval, Director UEKI Yoshiharu will retire from his post.<\/p>\n\n\n\n

\u3010Reference \u2013 Biography of New President\u3011<\/p>\n\n\n\n

Name<\/th>Date of Birth<\/th>Biography<\/th><\/tr><\/thead>
TOTTORI Mitsuko<\/td>December 31, 1964<\/td>April 1985 – Joined the Company<\/td><\/tr>
<\/td><\/td>October 2005 – Manager, The 1st Cabin Attendant Department<\/td><\/tr>
<\/td><\/td>May 2013 – Senior Manager, Cabin Safety Department<\/td><\/tr>
<\/td><\/td>May 2015 – Senior Director, The 2nd Office Cabin Crew Affairs, The Narita 1st Cabin Attendant Department<\/td><\/tr>
<\/td><\/td>Vice President, The Narita 2nd Cabin Attendant Department – May 2016<\/td><\/tr>
<\/td><\/td>Vice President, Cabin Safety Department – April 2019<\/td><\/tr>
<\/td><\/td>Executive Officer, Senior Vice President, Cabin Attendants – April 2020<\/td><\/tr>
<\/td><\/td>Managing Executive Officer, Senior Vice President, Cabin Attendants – April 2022<\/td><\/tr>
<\/td><\/td>Senior Managing Executive Officer – April 2023<\/td><\/tr>
<\/td><\/td>Senior Vice President, Customer Experience in charge of Brand Communication – June 2023<\/td><\/tr>
<\/td><\/td>Representative Director, Senior Managing Executive Officer – April 2023<\/td><\/tr>
<\/td><\/td>Senior Vice President, Customer Experience (to present)<\/td><\/tr>
<\/td><\/td>Chief Customer Officer (to present) – April 2024<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Stay tuned with us. Further, follow us on social media for the latest updates.<\/p>\n\n\n\n

Join us on Telegram Group <\/a>for the Latest Aviation Updates. Subsequently, follow us on Google News<\/a>.<\/p>\n\n\n\n

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