{"id":34553,"date":"2023-06-06T00:04:27","date_gmt":"2023-06-05T18:34:27","guid":{"rendered":"https:\/\/aviationa2z.com\/?p=34553"},"modified":"2024-12-23T00:39:35","modified_gmt":"2024-12-22T19:09:35","slug":"german-tui-flight-from-exeter-airport-delayed-16-hours-due-to-overweight-plane","status":"publish","type":"post","link":"https:\/\/aviationa2z.com\/index.php\/2023\/06\/06\/german-tui-flight-from-exeter-airport-delayed-16-hours-due-to-overweight-plane\/","title":{"rendered":"German TUI Flight from Exeter Airport Delayed 16 Hours due to Overweight Plane"},"content":{"rendered":"\n

EXETER<\/strong>– <\/b>Hanover-based TUI holiday group issues Apology to Passengers for a 16 hour flight Delay at Exeter Airport Due to Overweight Plane.<\/p>\n\n\n\n

TUI, the holiday company, has expressed its apologies to passengers who encountered a significant delay of 16 hours at Exeter Airport. <\/p>\n\n\n\n

The delay occurred because the aircraft scheduled for their flight to Turkey on June 3 was deemed “too heavy” to take off, resulting in passengers being asked to disembark due to a “technical issue.”<\/p>\n\n\n\n

\"TUI
Photo: File:PH-TFM TUI Airlines Netherlands Boeing 787-8 Dreamliner @ Amsterdam – Schiphol (AMS)- Wikimedia Commons<\/figcaption><\/figure>\n\n\n\n

TUI Flight Delayed by 16 Hours<\/h2>\n\n\n\n

Passengers onboard the aircraft experienced the unsettling sight of their luggage being removed from the plane in a seemingly random manner. This occurred due to an “issue with the weight” of the aircraft. Which prompted the need for the removal of baggage.<\/p>\n\n\n\n

Despite efforts by airport officials, the problem remained unresolved. Further leading passengers to be informed that they should return home as the flight would be postponed until the next day.<\/p>\n\n\n\n

Following an overnight delay, the flight eventually departed for Alanya at 8:40 am on June 4, marking a delay of over 16 hours.<\/p>\n\n\n\n

Reflecting on the experience, a passenger shared, “It was quite a nightmare, to be honest. We will certainly be seeking answers from the company. They have only provided us with the equivalent of one day’s holiday as compensation.”<\/p>\n\n\n\n

\"Photo:<\/figure>\n\n\n\n

TUI Comments<\/h2>\n\n\n\n

In response to the situation, a spokesperson from TUI informed ITV News West Country that passengers can claim expenses for their travel and meals, which will be reimbursed.<\/p>\n\n\n\n

“We fully comprehend the frustration felt by customers who were scheduled to travel on flight FHY546 from Exeter yesterday. We sincerely apologize for the delay in their journey,” the spokesperson added.<\/p>\n\n\n\n


“The flight, operated by Freebird, encountered a technical issue before take-off. As a precautionary measure, all passengers were asked to disembark the aircraft. To allow engineers to conduct an inspection and resolve the problem.<\/p>\n\n\n\n

“Due to limited hotel availability in Exeter, passengers were instructed to return home. Reimbursement can be claimed for travel and sustenance expenses.<\/p>\n\n\n\n

“Customers who booked a TUI package will be eligible for a pro-rata refund equivalent to one day. Detailed instructions on claiming expenses and seeking compensation from Freebird. In compliance with EU regulations, were provided to all passengers.<\/p>\n\n\n\n

“We extend our gratitude to the passengers for their patience and understanding.”<\/p>\n\n\n\n

Stay tuned with us. Further, follow us on social media for the latest updates.<\/p>\n\n\n\n

Join us on\u00a0Telegram Group\u00a0<\/a>for the Latest Aviation Updates. Subsequently, follow us on\u00a0Google News<\/a><\/p>\n\n\n\n

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TUI Flight Attendant Falls From the Plane, Seriously Injured<\/a><\/blockquote>