{"id":20422,"date":"2022-05-09T16:51:59","date_gmt":"2022-05-09T11:21:59","guid":{"rendered":"https:\/\/aviationa2z.com\/?p=20422"},"modified":"2022-05-09T16:52:02","modified_gmt":"2022-05-09T11:22:02","slug":"indigo-staff-mistreats-specially-abled-kid-scindia-promises-appropriate-step","status":"publish","type":"post","link":"https:\/\/aviationa2z.com\/index.php\/2022\/05\/09\/indigo-staff-mistreats-specially-abled-kid-scindia-promises-appropriate-step\/","title":{"rendered":"IndiGo staff mistreats specially-abled kid; Scindia promises &#8216;appropriate step&#8217;"},"content":{"rendered":"\n<p class=\"has-drop-cap\">Directorate-General of Civil Aviation, the aviation regulator, earlier asked the airline to submit a statement on the dental <a href=\"https:\/\/en.wikipedia.org\/wiki\/Jyotiraditya_Scindia\" target=\"_blank\" rel=\"noreferrer noopener sponsored nofollow\">union civil aviation minister Jyotiraditya Scindia<\/a> on Monday told he is himself investigating the denial of boarding to a specially-abled boy at the Ranchi airport on Saturday while promising appropriate action.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-aviation-minister-jyotiraditya-scindia\">Aviation minister Jyotiraditya Scindia  <\/h2>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"619\" src=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/05\/airline-behaviour-1024x619.jpg\" alt=\"\" class=\"wp-image-20425\" srcset=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/05\/airline-behaviour-1024x619.jpg 1024w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/05\/airline-behaviour-600x363.jpg 600w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/05\/airline-behaviour-300x181.jpg 300w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/05\/airline-behaviour-768x464.jpg 768w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/05\/airline-behaviour-750x453.jpg 750w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/05\/airline-behaviour-1140x689.jpg 1140w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/05\/airline-behaviour.jpg 1248w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><strong>Aviationa2z.com<\/strong><\/figcaption><\/figure>\n\n\n\n<p>\u201cThere is zero tolerance towards such behavior. No human being should have to go through this! Investigating the matter by myself, post which appropriate action will be taken,\u201d he tweeted.<\/p>\n\n\n\n<p><a href=\"http:\/\/www.goindigo.in\/\" target=\"_blank\" rel=\"noreferrer noopener sponsored nofollow\">IndiGo <\/a>barred the boarding saying the boy was in \u201ca state of panic\u201d. <a href=\"https:\/\/en.wikipedia.org\/wiki\/Jyotiraditya_Scindia\" rel=\"noreferrer noopener sponsored nofollow\" target=\"_blank\">Directorate-General of Civil Aviation,<\/a> the aviation regulator, later started a probe into the matter and asked the airline to present a statement.<\/p>\n\n\n\n<p>IndiGo\u2019s chief executive officer Ronojoy Dutta told they are distressed over the incident. \u201cWe had a very unfortunate incident at Ranchi airport on May 7, 2022, when a specially-abled teenager and his parents could not board their scheduled flight to Hyderabad.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>Dutta told throughout the check-in and boarding process, that the airline\u2019s intent was to carry the family. <\/p><\/blockquote><\/figure>\n\n\n\n<p>He said at the boarding area, the teenager was visibly in panic. \u201cWhile providing courteous and compassionate service to our customers is of paramount importance to us, the airport staff, in line with the safety guidelines, were forced to make a challenging decision as to whether this commotion would carry forward aboard the aircraft.\u201d<\/p>\n\n\n\n<p><strong>Also, read     <\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><a href=\"https:\/\/aviationa2z.com\/index.php\/2022\/05\/09\/qantas-airline-to-offer-cheap-domestic-flights-tickets-to-the-passengers-in-australia\/\" target=\"_blank\" rel=\"noreferrer noopener sponsored nofollow\">Qantas Airline to offer cheap domestic flights tickets to the passenger in Australia<\/a>    <\/strong><\/li><li><strong><a href=\"https:\/\/aviationa2z.com\/index.php\/2022\/05\/08\/jet-airways-gets-security-clearance-from-home-ministry-the-airline-plans-to-re-launch-commercial-flight\/\" target=\"_blank\" rel=\"noreferrer noopener sponsored nofollow\">Jet Airways gets security clearance from Home Ministry, the airline plans to re-launch commercial flight<\/a>   <\/strong><\/li><li><strong><a href=\"https:\/\/aviationa2z.com\/index.php\/2022\/05\/06\/emirates-has-launched-a-new-special-airbus-a380-livery-featuring-dubais-museum-of-the-future\/\" target=\"_blank\" rel=\"noreferrer noopener sponsored nofollow\">Emirates has launched a new special Airbus A380 livery featuring Dubai\u2019s Museum of the Future<\/a><\/strong><\/li><\/ul>\n\n\n\n<p>Dutta told IndiGo made the best possible decision under difficult circumstances after reviewing all aspects. \u201cWe recognize too well that parents who dedicate their lives to the caring of physically challenged persons are the true heroes of our society,\u201d he said. Dutta said they would like to offer to purchase a wheelchair for the boy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-indigo-has-carried-over-75-000-specially-abled-passengers\">IndiGo has carried over 75,000 specially-abled passengers  <\/h2>\n\n\n\n<p>Dutta expressed that since April 2022, IndiGo has carried over 75,000 specially-abled passengers and that their crew and airport staff are trained to serve such passengers sensitively.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"621\" height=\"414\" src=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2021\/12\/indigo-kpxC-621x414@LiveMint.jpg\" alt=\"\" class=\"wp-image-848\" srcset=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2021\/12\/indigo-kpxC-621x414@LiveMint.jpg 621w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2021\/12\/indigo-kpxC-621x414@LiveMint-600x400.jpg 600w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2021\/12\/indigo-kpxC-621x414@LiveMint-300x200.jpg 300w\" sizes=\"(max-width: 621px) 100vw, 621px\" \/><figcaption><strong>IndiGo airline | Aviationa2z.com<\/strong><\/figcaption><\/figure>\n\n\n\n<p>Ranchi airport officials told the boy calmed down almost 15 minutes after boarding was complete. \u201cAll the on-duty officials at the Ranchi airport and the airline staff thought the passenger be sent on the next immediate flight. <\/p>\n\n\n\n<p><strong>However, the flight was on Sunday morning,\u201d an airport official told. He said the family was provided accommodation.<\/strong><\/p>\n\n\n\n<p><strong>Thank you<\/strong><\/p>\n\n\n\n<p><strong>Stay updated with Aviationa2z.com<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Directorate-General of Civil Aviation, the aviation regulator, earlier asked the airline to submit a statement on the dental union civil aviation minister Jyotiraditya Scindia on Monday told he is himself investigating the denial of boarding to a specially-abled boy at the Ranchi airport on Saturday while promising appropriate action.<\/p>\n","protected":false},"author":3,"featured_media":847,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[416],"tags":[940,204,234,1267,894,173,3094,2974,175],"class_list":{"0":"post-20422","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-quick-updates","8":"tag-aviation-ministry-of-india","9":"tag-civil-aviation-minister-jyotiraditya-scindia","10":"tag-indigo","11":"tag-indigo-airline","12":"tag-jyotiraditya-scindia","13":"tag-minister-scindia","14":"tag-scindia","15":"tag-staff","16":"tag-union-aviation-minister-jyotiraditya-scindia"},"_links":{"self":[{"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/posts\/20422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/comments?post=20422"}],"version-history":[{"count":3,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/posts\/20422\/revisions"}],"predecessor-version":[{"id":20426,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/posts\/20422\/revisions\/20426"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/media\/847"}],"wp:attachment":[{"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/media?parent=20422"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/categories?post=20422"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/tags?post=20422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}