{"id":20126,"date":"2022-04-26T17:39:15","date_gmt":"2022-04-26T12:09:15","guid":{"rendered":"https:\/\/aviationa2z.com\/?p=20126"},"modified":"2022-04-26T17:39:20","modified_gmt":"2022-04-26T12:09:20","slug":"the-airline-pays-man-rs-8000-for-a-damaged-trolley-bag-after-a-4-year-legal-battle","status":"publish","type":"post","link":"https:\/\/aviationa2z.com\/index.php\/2022\/04\/26\/the-airline-pays-man-rs-8000-for-a-damaged-trolley-bag-after-a-4-year-legal-battle\/","title":{"rendered":"The airline pays man Rs 8,000 for a damaged trolley bag after a 4-year legal battle"},"content":{"rendered":"\n

As per information, Rabi Kumar Padhy, the man who filed the case against the airlines, was entitled to Rs 8,000 from the private airline after an order from Bangalore Urban 2nd additional district consumer disputes redressal charge.<\/span><\/strong><\/p>\n\n\n\n

Bengaluru’s Kempegowda International Airport <\/h2>\n\n\n\n
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Bengaluru’s Kempegowda International Airport |Aviationa2z.com<\/strong><\/figcaption><\/figure>\n\n\n\n

A man took a private airline to consumer\u00a0court because of a missing wheel on his trolley bag. The case he filed ended with the airline paying the man Rs 8,000. The court case was filed by a man named Rabi Kumar Padhy.<\/p>\n\n\n\n

It is to be stated that the legal battle between the two parties lasted for four years. The incident of the “missing wheel” happened at\u00a0Bengaluru’s Kempegowda International Airport<\/a> (KIA).<\/em><\/p>\n\n\n\n

The judges who heard the case reportedly reprimanded the airline for poor service and ordered that the customer be compensated for his luggage and given an additional Rs 3,000 to cover his court prices within 45 days.<\/p>\n\n\n\n

Bengaluru from Vishakhapatnam <\/h2>\n\n\n\n

Padhy was journeying to Bengaluru from Vishakhapatnam <\/a>and checked his trolley bag when the happening occurred in July of 2017. However, when he acquired it back from the KIA conveyer belt in Bengaluru<\/a> he allegedly found that one of his bag’s four wheels was missing.<\/em><\/p>\n\n\n\n

As his first response, Padhy filed\u00a0a Property Irregularity Report (PIR) with KIA’s ground staff. Later on, after two days, he acquired a response from the airline representative to hand over the bags to a vendor to get them resolved. <\/p>\n\n\n\n

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Aviationa2z.com<\/strong><\/figcaption><\/figure>\n\n\n\n

Moving ahead, he received no response until three months after the handover when he was informed that the bag could not be repaired. To compensate for the damage, the airline offered Rs 1,000 to the man, later expanding the amount to Rs 3,000 as the final payment.<\/p>\n\n\n\n

Dissatisfied with the offer, Padhy filed a case against the\u00a0customer service manager of the airline in Bangalore Urban 2nd additional district consumer disputes redressal commission in Shantinagar.<\/p>\n\n\n\n

Also, read <\/strong><\/p>\n\n\n\n