{"id":17619,"date":"2022-02-10T11:00:00","date_gmt":"2022-02-10T05:30:00","guid":{"rendered":"https:\/\/aviationa2z.com\/?p=17619"},"modified":"2022-02-10T10:26:22","modified_gmt":"2022-02-10T04:56:22","slug":"air-india-forms-panel-to-improve-customer-service-aircraft-conditions","status":"publish","type":"post","link":"https:\/\/aviationa2z.com\/index.php\/2022\/02\/10\/air-india-forms-panel-to-improve-customer-service-aircraft-conditions\/","title":{"rendered":"Air India forms panel to improve customer service, aircraft conditions"},"content":{"rendered":"\n<p class=\"has-drop-cap\"><strong>Days after the Tata Group took over Air India on January 27, a 40-member committee has been formed to improve the airline\u2019s customer service, enhance passenger experience and improve aircraft conditions, people aware of the matter said.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"338\" src=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/02\/49792568-fc17-11ea-8138-f17bb4c2909b_1603880591891_1603880615536_1619509806042.webp\" alt=\"\" class=\"wp-image-17621\" srcset=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/02\/49792568-fc17-11ea-8138-f17bb4c2909b_1603880591891_1603880615536_1619509806042.webp 600w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/02\/49792568-fc17-11ea-8138-f17bb4c2909b_1603880591891_1603880615536_1619509806042-300x169.webp 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<p>An airline official said <a href=\"http:\/\/airindia.com\">Air India<\/a> has been facing issues with customer care services and has begun to sort them out. The committee is working to bring a change in the airline\u2019s approach towards customers, the official added.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-large is-layout-flow wp-block-quote-is-layout-flow\"><p><em><strong>&#8220;These 40 members are guided by the four-member committee which is working towards seamless customer experience by solving complaints in a timely manner.&#8221;<\/strong><\/em><\/p><cite>airline official said<\/cite><\/blockquote>\n\n\n\n<p>On Jan 28, the airline said it has taken initiatives to enhance the brand and business. \u201c<strong><em>One such initiative is to ensure a seamless customer experience<\/em><\/strong>.&#8221;<\/p>\n\n\n\n<p>The airline has launched a help desk to cater to a select and exclusive set of customers.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"948\" height=\"533\" src=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/02\/air-india-1200-sixteen_nine_0.jpg\" alt=\"Days after the Tata Group took over Air India, a 40-member committee has been formed to improve the airline\u2019s customer service\" class=\"wp-image-17622\" srcset=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/02\/air-india-1200-sixteen_nine_0.jpg 948w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/02\/air-india-1200-sixteen_nine_0-600x337.jpg 600w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/02\/air-india-1200-sixteen_nine_0-300x169.jpg 300w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/02\/air-india-1200-sixteen_nine_0-768x432.jpg 768w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2022\/02\/air-india-1200-sixteen_nine_0-750x422.jpg 750w\" sizes=\"(max-width: 948px) 100vw, 948px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><strong><em>\u201cFurther, the airline is working to improve passenger experience during ticketing as well as on-board&#8221;<\/em><\/strong><\/p><cite>said a second airline official<\/cite><\/blockquote>\n\n\n\n<p>Stay tuned and updated with Aviationa2z.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Days after the Tata Group took over Air India, a 40-member committee has been formed to improve the airline\u2019s customer service<\/p>\n","protected":false},"author":2,"featured_media":17622,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[6761],"tags":[82,5312,835,5313],"class_list":{"0":"post-17619","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"tag-air-india","9":"tag-committee","10":"tag-customer-service","11":"tag-seamless-customer-experience"},"_links":{"self":[{"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/posts\/17619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/comments?post=17619"}],"version-history":[{"count":1,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/posts\/17619\/revisions"}],"predecessor-version":[{"id":17623,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/posts\/17619\/revisions\/17623"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/media\/17622"}],"wp:attachment":[{"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/media?parent=17619"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/categories?post=17619"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/tags?post=17619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}