{"id":113819,"date":"2025-09-19T19:02:00","date_gmt":"2025-09-19T13:32:00","guid":{"rendered":"https:\/\/aviationa2z.com\/?p=113819"},"modified":"2025-09-19T18:59:28","modified_gmt":"2025-09-19T13:29:28","slug":"american-airlines-ordered-to-pay-9-6m-to-stroke-passenger","status":"publish","type":"post","link":"https:\/\/aviationa2z.com\/index.php\/2025\/09\/19\/american-airlines-ordered-to-pay-9-6m-to-stroke-passenger\/","title":{"rendered":"American Airlines Ordered to Pay $9.6M Amid Flight Attendants Mistakes"},"content":{"rendered":"\n<p><strong>FORT WORTH\u2013<\/strong> A federal jury in California has ordered <a href=\"https:\/\/aviationa2z.com\/index.php\/tag\/american-airlines\/\">American Airlines (AA)<\/a> to pay US$9.6 million in damages for failing to respond properly when a passenger suffered a stroke on board a transatlantic flight. The ruling centers on Flight 68 from Miami (MIA) to Madrid (MAD) in March 2021.<\/p>\n\n\n\n<p>The San Jose (SJC)-based jury found that American Airlines (AA) did not follow its own medical emergency procedures after Watsonville, California, resident Jesus Plasencia showed clear signs of a stroke shortly after take-off. The decision underscores the importance of airline responsibilities in handling in-flight medical incidents.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-1024x576.webp\" alt=\"American Airlines Ordered to Pay $9.6M Amid Flight Attendants Mistakes\" class=\"wp-image-73195\" srcset=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-1024x576.webp 1024w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-300x169.webp 300w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-768x432.webp 768w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-50x28.webp 50w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-150x84.webp 150w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-450x253.webp 450w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-1200x675.webp 1200w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777.webp 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Photo: Cl\u00e9ment Alloing<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-american-airlines-ordered-to-pay-9-6m-to-passenger\">American Airlines Ordered to Pay $9.6m to Passenger<\/h2>\n\n\n\n<p>According to evidence presented during the six-day trial, Plasencia, a chef, had already suffered a transient ischemic attack (TIA) while still at the gate in <a href=\"https:\/\/aviationa2z.com\/?s=Miami\">Miami (MIA)<\/a>.<\/p>\n\n\n\n<p>A TIA, sometimes called a mini stroke, is caused by a temporary reduction in blood flow to the brain and often serves as a warning sign of a possible stroke.<\/p>\n\n\n\n<p>Plasencia was unaware of what had occurred, but his wife, Marcela Tavantzis, quickly noticed that he had lost motor control and began speaking incoherently.<\/p>\n\n\n\n<p>She alerted a flight attendant, yet despite American\u2019s written protocols, the incident was not escalated to medical professionals before departure. Instead, a pilot cleared Plasencia for take-off.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-1-1024x576.webp\" alt=\"American Airlines Ordered to Pay $9.6M Amid Flight Attendants Mistakes\" class=\"wp-image-73194\" srcset=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-1-1024x576.webp 1024w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-1-300x169.webp 300w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-1-768x432.webp 768w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-1-50x28.webp 50w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-1-150x84.webp 150w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-1-450x253.webp 450w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-1-1200x675.webp 1200w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/11\/American-Airlines-Boeing-777-1.webp 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Photo: Cl\u00e9ment Alloing<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-medical-emergency-mishandled\">Medical Emergency Mishandled<\/h2>\n\n\n\n<p>Shortly after take-off, Plasencia began displaying stroke symptoms, including impaired speech and mobility. Rather than notifying the captain or seeking emergency medical support, crew members reportedly asked other passengers to keep an eye on him.<\/p>\n\n\n\n<p>As a result, Plasencia went without urgent treatment for more than eight hours. In most cases, airlines divert flights when passengers experience severe medical emergencies.<\/p>\n\n\n\n<p>The jury concluded that American Airlines violated its policies and neglected passenger safety. Lawyers for Plasencia argued that this failure delayed critical treatment and significantly worsened his condition.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-legal-basis-the-montreal-convention\">Legal Basis: The Montreal Convention<\/h4>\n\n\n\n<p>Attorneys representing Plasencia and Tavantzis cited the Montreal Convention, an international treaty that provides passengers with specific protections on international flights.<\/p>\n\n\n\n<p>Under this framework, the jury found American liable for not safeguarding the passenger as required by law.<\/p>\n\n\n\n<p>Lead counsel Darren Nicholson of Dallas-based Burns Charest criticized the airline\u2019s defense, stating that American tried to argue the stroke was caused by pre-existing conditions rather than its own neglect. Co-counsel Hannah Crowe and San Mateo-based lawyer Sanjiv Singh also represented the family in the case.<\/p>\n\n\n\n<p><strong>ALSO READ: <a href=\"https:\/\/aviationa2z.com\/index.php\/2025\/09\/16\/american-airlines-32-million-in-boarding-pay-for-attendants\/\">American Airlines Invests $32 Million in Boarding Pay for Attendants<\/a><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/06\/83dypct8-1024x576.webp\" alt=\"American Airlines Boeing 777\" class=\"wp-image-65015\" srcset=\"https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/06\/83dypct8-1024x576.webp 1024w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/06\/83dypct8-300x169.webp 300w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/06\/83dypct8-768x432.webp 768w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/06\/83dypct8-150x84.webp 150w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/06\/83dypct8-450x253.webp 450w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/06\/83dypct8-1200x675.webp 1200w, https:\/\/aviationa2z.com\/wp-content\/uploads\/2024\/06\/83dypct8.webp 1440w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Photo: Cado Photo<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-airline-response\">Airline Response<\/h2>\n\n\n\n<p>Following the verdict, American Airlines issued a statement emphasizing that passenger safety remains its highest priority. However, the carrier disagreed with the jury\u2019s decision and said it is currently reviewing potential next steps.<\/p>\n\n\n\n<p>The case highlights growing scrutiny on how airlines respond to in-flight medical incidents. With long-haul international flights, quick decisions and medical diversion protocols can make the difference between recovery and life-altering outcomes.<\/p>\n\n\n\n<p>Industry observers suggest the ruling may push carriers to revisit training and procedures to avoid similar liability in future cases.<\/p>\n\n\n\n<p>Stay tuned with us. Further, follow us on social media for the latest updates.<\/p>\n\n\n\n<p>Join us on\u00a0<a href=\"https:\/\/t.me\/s\/aviationa2z\" rel=\"nofollow\">Telegram Group\u00a0<\/a>for the Latest Aviation Updates. Subsequently, follow us on\u00a0<a href=\"https:\/\/news.google.com\/publications\/CAAqBwgKMPLdrgsw_-jGAw?hl=en-IN&amp;gl=IN&amp;ceid=IN%3Aen\">Google News<\/a><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-aviation-a-2-z wp-block-embed-aviation-a-2-z\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"iBaaOZ9ncn\"><a href=\"https:\/\/aviationa2z.com\/index.php\/2025\/09\/13\/american-airlines-attendant-considers-switch-to-delta-or-united\/\">American Airlines Flight Attendant Considers Switch to Delta or United<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;American Airlines Flight Attendant Considers Switch to Delta or United&#8221; &#8212; Aviation A2Z\" src=\"https:\/\/aviationa2z.com\/index.php\/2025\/09\/13\/american-airlines-attendant-considers-switch-to-delta-or-united\/embed\/#?secret=Ts0gkD9WW9#?secret=iBaaOZ9ncn\" data-secret=\"iBaaOZ9ncn\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>A federal jury in California has ordered American Airlines (AA) to pay US$9.6 million in damages for failing to respond properly when a passenger suffered a stroke on board a transatlantic flight.<\/p>\n","protected":false},"author":125,"featured_media":73196,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[6761,7308,7307],"tags":[124,15323,17089,15015,9928,10670,2580,16598,393],"class_list":{"0":"post-113819","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"category-us-airlines-news","9":"category-usa-aviation-news","10":"tag-american-airlines","11":"tag-american-airlines-777","12":"tag-american-airlines-attendant","13":"tag-american-airlines-boeing-777","14":"tag-american-airlines-flight-attendant","15":"tag-american-airlines-miami-flights","16":"tag-american-airlines-news","17":"tag-american-airlines-passenger","18":"tag-aviation-news"},"_links":{"self":[{"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/posts\/113819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/users\/125"}],"replies":[{"embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/comments?post=113819"}],"version-history":[{"count":2,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/posts\/113819\/revisions"}],"predecessor-version":[{"id":113822,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/posts\/113819\/revisions\/113822"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/media\/73196"}],"wp:attachment":[{"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/media?parent=113819"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/categories?post=113819"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aviationa2z.com\/index.php\/wp-json\/wp\/v2\/tags?post=113819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}