{"id":111152,"date":"2025-09-06T11:11:00","date_gmt":"2025-09-06T05:41:00","guid":{"rendered":"https:\/\/aviationa2z.com\/?p=111152"},"modified":"2025-09-06T05:23:01","modified_gmt":"2025-09-05T23:53:01","slug":"these-are-best-and-worst-airports-in-uk-in-2025","status":"publish","type":"post","link":"https:\/\/aviationa2z.com\/index.php\/2025\/09\/06\/these-are-best-and-worst-airports-in-uk-in-2025\/","title":{"rendered":"These are Best and Worst Airports in UK in 2025"},"content":{"rendered":"\n

LONDON\u2013<\/strong> Consumer group surveyed over 6,000 passengers to evaluate UK airports across 10 key areas.<\/p>\n\n\n\n

Categories included customer service, baggage handling times, security queues, seating availability, and the quality of shops and restaurants. The results reveal a stark contrast between small regional airports and larger international hubs.<\/p>\n\n\n\n

\"Jet2
Photo: Manchester Airport<\/figcaption><\/figure>\n\n\n\n

Manchester Airport Ranked Lowest<\/h2>\n\n\n\n

Manchester Airport (MAN)<\/a> once again ranked poorly, with Terminal 3 receiving the lowest score. Some passengers noted shorter queues and helpful staff, but overall satisfaction remained below average.<\/p>\n\n\n\n

Manchester Airport Terminal<\/strong><\/td>Customer Score (%)<\/strong><\/td>Key Issues<\/strong><\/td>Status\/Notes<\/strong><\/td><\/tr>
Terminal 3<\/td>43%<\/td>Long security queues, insufficient seating, overpriced shops, and food outlets<\/td>Rated lowest in the UK<\/td><\/tr>
Terminal 1<\/td>47%<\/td>Low cleanliness, high prices in shops and outlets<\/td>Scheduled for closure this year<\/td><\/tr>
Terminal 2<\/td>53%<\/td>Mixed response; shorter queues, better staff, but overall satisfaction below average<\/td>Some positive passenger feedback on efficiency<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

A frequent flyer remarked that with Ryanair (FR)<\/a> operating a majority of its flights from Terminal 3, the facilities are not suited for the high passenger volume. Many travelers cited difficulty finding seating and limited food options.<\/p>\n\n\n\n

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Photo- British Airways<\/figcaption><\/figure>\n\n\n\n

London Airports Mixed Results<\/h2>\n\n\n\n

London Luton Airport (LTN)<\/a> was the lowest-ranked among the capital\u2019s airports, earning a customer satisfaction score of 51%. Passengers highlighted the \u201cconfusing layout<\/em>\u201d and \u201coverpriced food<\/em>,\u201d though the airport did achieve three stars for baggage handling.<\/p>\n\n\n\n

A \u00a32.4 billion expansion plan has been approved, which may bring improvements in the coming years.<\/p>\n\n\n\n

Other London hubs such as Heathrow Airport (LHR) and Gatwick Airport (LGW) also reported underwhelming results. Heathrow\u2019s terminals scored between 54% and 59%, while Gatwick North and South registered 57% and 55% respectively.<\/p>\n\n\n\n

Despite the criticism, Heathrow remains the busiest in the UK, handling 83.9 million passengers in 2024\u2014up from 66 million in 2021.<\/p>\n\n\n\n

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London City Airport; Photo- Wikipedia<\/figcaption><\/figure>\n\n\n\n

Regional Airports Earn Praise<\/h2>\n\n\n\n

At the top of the survey, Exeter Airport (EXT) <\/strong>secured first place with a score of 80%. The small regional hub serves approximately 500,000 passengers annually and received five stars for customer service, security queues, check-in, and baggage handling. Passengers praised the airport\u2019s \u201cstress-free and relaxed travel experience.\u201d<\/p>\n\n\n\n

Liverpool John Lennon Airport (LPL) followed closely with a 78% satisfaction score. Handling around 5 million passengers annually, it earned top marks for efficiency, security, and cleanliness. Travelers described the airport as \u201ceasy to navigate\u201d with consistently smooth operations.<\/p>\n\n\n\n

London City Airport (LCY), serving 3.5 million travelers each year, ranked third with a strong 76%. It was the only UK airport to score five stars across all queue categories, though it received lower marks for its toilets and limited retail options.<\/p>\n\n\n\n

\"London
Photo: London Gatwick<\/figcaption><\/figure>\n\n\n\n

Bottom Line<\/h2>\n\n\n\n

The survey highlights a consistent divide between smaller regional airports and major hubs. <\/p>\n\n\n\n

While large airports like Manchester, Heathrow, and Gatwick continue to struggle with congestion, costs, and service issues, smaller airports such as Exeter, Liverpool, and London City are delivering more efficient and passenger-friendly experiences.<\/p>\n\n\n\n

Stay tuned with us. Further, follow us on social media for the latest updates.<\/p>\n\n\n\n

Join us on\u00a0Telegram Group\u00a0<\/a>for the Latest Aviation Updates. Subsequently, follow us on\u00a0Google News<\/a><\/p>\n\n\n\n

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