Delta Air Lines Boarding Process

American Airlines flight attendants skip basic boarding greetings, exposing service culture gaps as carrier pushes premium plans.

Delta Air Lines (DL) is accelerating its deployment of artificial intelligence (AI) to dynamically price airfares.

Rather than employing a “branded boarding” approach with groups labeled as “Delta One” or “Diamond Medallions,” the airline intends to introduce eight distinct zones, each corresponding to a specific boarding class.