SpiceJet Ltd on July 27 announced that it will now offer unlimited free changes to flight bookings along with multiple add-on services as part of its new product called SpiceFlex.
The country’s second-largest private airline will offer services such as a complimentary meal, priority check-in, a choice to pre-assigned preferred seats, a waiver on change fees, and a free RT-PCR test., the airline said in a statement.
The special fares will be available on direct domestic and international routes and changes are allowed for the date change and/or flight change on the originally booked sector only, the airline said.
The airline’s move comes at a time when customers have struggled with flight bookings as the country deals with the outbreak of the COVID-19 pandemic and regional lockdowns are imposed by state governments to contain the spread of the virus.
The airline had earlier launched SpiceFlex for a limited period in 2014. While the airline did not say how much its new product will cost this time in. 2014 the airline had launched SpiceFlex at Rs 749.
SpiceJet’s Spiceflex
“Customers who opt for SpiceFlex fare will get unlimited free changes if the change request is for the same fare type (SpiceFlex fare). In case the customer opts for a different fare type other than the SpiceFlex fare. A one-time free change would be allowed,” the airline said in a statement.
Information credits to Moneycontrol
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